Technical Support Engineer

il y a 7 jours


Mechelen, Belgique KEYENCE CORPORATION Temps plein

About usKEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join usPosition SummaryAs a Technical Support Engineer, you will be a technical expert in one of our product lines. You will be supporting our Sales Engineers and clients regarding your assigned product line. You will also be an internal technical trainer for your colleagues, and you will be assisting with new product launches by providing trainings materials, knowledge sharing and on-site trainings.What will be your responsibilities?Supporting KEYENCE Sales Engineers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video.Performing technical training for colleagues and clients Creating Support material for Sales Engineers and Clients such as Quick Reference Guides, FAQs, SOPs or Info sheetsWhat do we require?Minimum Bachelor’s degree in an Engineering related field: Computer Science, Electronics Engineering, Electromechanical EngineeringKnowledge of English at Business Proficiency levelDriving licenseUnderstanding of IP addressing and knowledge of networking conceptsExperience in programming or scripting (Python & Java) is a plusExperience developing Android applications using Android Studio is a strong advantageGood problem solving and communication skillsWhat do we offer?Competitive Salary and bonus systemExtensive product trainingClear career path and “promoting from within” cultureHospitalization, Group Insurance, Meal vouchers & Eco-cheques Public Transportation ReimbursementPaid overtime International environment, open communication and continuous learning ForbesThe World's Most Innovative Companies TOP100 2011-2018Top100 for 8 consecutive years since its inception Boston Consulting Group's Value Creators RankingsTop 50 2014-2022 #49 in 2022Top 50 for 9 consecutive yearsKEYENCE - KEY of SCIENCE



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