Business Process Improvement Consultant

il y a 3 semaines

Bruxelles, Région de Bruxelles, Belgique Spektrum Temps plein

Spektrum has a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who We Are Supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

  • Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
  • Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
  • Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
  • Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
  • Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program
Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain a high-performance engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NIC), Military (Mil), and Interim Workforce Consultants (IWC). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Duties And Responsibilities

The Interim Workforce Capacity (IWC) initiative requires a Senior Business Analyst to support the development and integration of a new digital front-end for the customer catalogue. The primary objective is designing/implementing a new automated process for generating price proposals for standard products. The role will also focus on the change management process for product descriptions in collaboration with Business Areas. It will support to enhance service accessibility, standardize service initiation rates for applicable services, and implement integrated service trees.

  • Manage projects to ensure projects are delivered within agreed scope, time, cost and quality tolerances;
  • Develop and maintain agreed project and resource plans and detailed stage plans in compliance with the NCIA's directives and project management best practices;
  • Identify, plan, request and manage the deployment of resources to meet project milestones and initiate corrective actions when necessary;
  • Design and implement a new process for preparing price proposals for standard products;
  • Lead the design, development, and implementation of a new digital front-end for the customer catalogue;
  • Collaborate with Product Owners, Business Areas and stakeholders to ensure usability, scalability, and alignment with NCIA's goals;
  • Analyse current service rates and propose standardized rates for applicable services;
  • Ensure compliance with financial and operational policies during the standardization process;
  • Develop and implement integrated service trees to streamline service offerings;
  • Coordinate with technical teams and Product Owners to ensure seamless integration;
  • Take responsibility for understanding customer/stakeholder requirements, collecting data, delivering analysis and problem resolution;
  • Drive the change management process for updating and aligning product descriptions;
  • Engage Product Owners and Business Areas to ensure acceptance and adherence to updated descriptions;
  • Support reporting and communications with the Business Area and NCIA's senior leadership, in order to ensure projects are monitored and controlled across all management levels;
  • Manage internal and external stakeholder groups and build networks to gain support to deliver projects successfully;
  • Deputize for higher grade staff, if required;
  • Perform other duties as may be required.
Essential Skills And Experience
  • A formal project management qualification such as PRINCE 2 or PMI PMP;
  • Recent experience (at least five years) and knowledge in the successful project management for a large, preferably international, organization;
  • Knowledge and experience in state-of-the-art technologies, relevant to the work and familiarity with related international / commercial / industrial standards;
  • Proficiency in process design and implementation;
  • Proactive attitude in seeking and maintaining trust from stakeholders;
  • Expertise in project management methodologies, tools, and best practices;
  • Experience and certification in Agile Project Management (Agile PM, Scrum);
  • Experience and certification in Service Management (i.e. ITIL V3 or V4);
  • Experience in supplier management, negotiations, conflict resolution and contract management;
  • Prior experience of working in an international environment comprising both military and civilian elements;
  • Knowledge and experience with NATO's business process for ICT projects;
  • Experience in large IT infrastructure (data centers, networking, security, end user devices) implementation projects;
  • Experience in communicating with senior management and large groups (briefings, written and oral presentations).
Education
  • A minimum requirement of a Bachelor's degree, at a nationally recognized/certified University in a related discipline, and 5 years post-related experience, or exceptionally, the lack of a degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is at least 10 years extensive and progressive expertise in duties related to the function of the post.
Working Location
  • Brussels, Belgium.
Working Policy
  • On-Site.
Travel
  • Travel to The Hague, Netherlands 2 days every 2nd month.
  • Local travel one day every two weeks.
Security Clearance
  • Valid National or NATO Secret personal security clearance.

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

#J-18808-Ljbffr

  • Business Process Senior Consultant

    il y a 3 semaines

    Bruxelles, Région de Bruxelles, Belgique Capgemini Invent Temps plein

    THE ORGANIZATIONAs the digital innovation, consulting, and transformation brand of the Capgemini Group, Capgemini Invent helps CxOs envision and build what's next for their organizations. Located in more than 30 offices worldwide and 37 creative studios around the world, its 10,000+ strong team member combines strategy, technology, data science, and creative...

  • Business Operations Consultant

    il y a 4 jours

    Bruxelles, Région de Bruxelles, Belgique Vivid Resourcing Temps plein

    At Vivid Resourcing, we are seeking a seasoned Business Operations Consultant to lead our client's supply chain optimization initiative in Brussels. As a key member of the team, you will work closely with manufacturing, logistics, and procurement teams to gather requirements and define functional specifications for demand planning and production...

  • Director Business Process Improvement

    il y a 3 semaines

    Bruxelles, Région de Bruxelles, Belgique Batenborch International Temps plein

    Our client is a leading European security company, specializing in professional alarm systems and 24/7 monitoring services. They are known for their innovative solutions for both individuals and businesses, excelling in advanced technology, excellent customer service, and rapid emergency response.As an international market leader, our client is a...

  • Senior Business Consultant

    il y a 6 jours

    Bruxelles, Région de Bruxelles, Belgique Vivid Resourcing Temps plein

    Vivid Resourcing is seeking a highly skilled Senior Business Consultant for a long-term, freelance mission with one of its leading manufacturing clients in Brussels.The client is enhancing its supply chain by integrating AI-driven forecasting and real-time inventory tracking into its ecosystem. The successful candidate will gather requirements from...

  • IAM Process Improvement Lead

    il y a 2 jours

    Bruxelles, Région de Bruxelles, Belgique Luminus Temps plein

    Process Improvement LeadLuminus is seeking a highly skilled IAM Process Improvement Lead to join our team. In this role, you will be responsible for driving process improvements to enhance efficiency and reduce risks, and supporting the implementation of Identity Governance and Administration (IGA) solutions.You will work closely with cross-functional teams...

  • OPEX/Continuous Improvement Project Manager

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique Möbius Business Redesign Temps plein

    Are you a passionate professional who excels in providing tailored advice within Operational Excellence, effectively managing diverse projects with a focus on continuous improvement, and successfully expanding our services by identifying and realizing new business opportunities?AboutMöbius is a consultancy firm that aids both public and private...

  • Senior Consultant Business Transformation

    il y a 4 semaines

    Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps plein

    Social network you want to login/join with:Senior Consultant Business Transformation - Supply Chain expert, BrusselsClient:ResultanceLocation:BrusselsJob Category:OtherEU work permit required:YesJob Reference:c492965bc46fJob Views:4Posted:10.02.2025Expiry Date:27.03.2025Job Description:We are seeking a highly skilled and experienced Senior Consultant with...

  • Experienced Consultant Microsoft Business Central

    il y a 3 semaines

    Bruxelles, Région de Bruxelles, Belgique Sonical BV Temps plein

    Experienced Consultant Microsoft Business CentralBecause at Sonical we believe a global network of locally anchored digital talent holds the future for both our talent, experts and clients.Sonical distinguishes itself by using the best of two worlds to your advantage: the accessibility of a smaller solution provider on the one hand, and the capacity of a...

  • Business Analysis Consultant

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique Empiric Temps plein

    Urgent- Business Central Techno-Functional Consultant Location- Belgium (Brussels) Freelance- 6 month + ext Our Market Leading Client in Belgium is looking for a Business Central Functional Consultant with technical experience to collaborate on a implementation with a Customer in the Retail industry. Functional & Technical Requirements Gathering: Work...

  • Business Transformation

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps plein

    Social network you want to login/join with:Business Transformation & Operational Excellence Senior Consultant - BrusselsClient:ResultanceLocation:BrusselsJob Category:OtherEU work permit required:YesJob Reference:3021d2e850b9Job Views:8Posted:03.03.2025Expiry Date:17.04.2025Job Description:BY THE WAY, WHAT DO TRANSFORMATION CONSULTANTS DO @ Resultance?Our...

  • IT Business Consultant R&D

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique Gr?nenthal GmbH Temps plein

    IT Business Consultant R&DCountry: EuropeCity: EuropeDepartment: Corporate FunctionsJob ID: 44419Job Grade:Internal Posting Date: 13/12/2024Employment Type: Professional | Permanent | Full-/Part-time | HybridOur Corporate Functions teams ensure that everything at Grünenthal runs smoothly by bringing together people with a wide range of skills – from...

  • Business Central Consultant

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique Empiric Temps plein

    Urgent- Business Central Techno-Functional Consultant Location- Belgium (Brussels) Hybrid Freelance- 6 month + ext Our Market Leading Client in Belgium is looking for a Business Central Functional Consultant with technical experience to collaborate on a implementation with a Customer in the Retail industry. Key Responsibilities: Functional & Technical...

  • Business Consultant

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique RED Global Temps plein

    RED Global is currently recruiting for an SAP ABAP HR Consultant for our client, a global organisation who undertaking a large complex transformation program. They are looking to bring on board an experienced SAP ABAP HR Consultant with extensive experience of S4/Hana and PA/OM, HR tables and HR objects. will be joining the SAP Application Maintenance and...

  • Business Solutions Manager, Continuous Improvement

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps plein

    Social network you want to login/join with:Business Solutions Manager, Continuous ImprovementClient:PATHLocation:Job Category:OtherEU work permit required:YesJob Reference:a13a59ab3465Job Views:3Posted:06.03.2025Expiry Date:20.04.2025Job Description:PATH is currently recruiting for a Business Solutions Manager to support the management of the overall...

  • English Business Expert

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique Resultance Temps plein

    Our Senior Consultants are multi-faceted people who have a good knowledge of the day-to-day workings of an organization, and certainly have a great ability to analyze different aspects of business operations. They build and recommend innovative solutions to improve productivity, reduce expenditure and utilise technology to achieve long-term business goals. ...

  • Process Analyst Expert

    il y a 3 semaines

    Bruxelles, Région de Bruxelles, Belgique NORRIQ Financial Services Temps plein

    Who We AreNORRIQ is an international group headquartered in Denmark and Belgium, with over 350 consultants driving business transformation through technology.Our growing Financial Services practice includes 100+ specialists helping banks meet evolving client expectations, embrace new technologies, and navigate regulations like DORA, RIS, AI Act, and EBA...

  • Data Science Consultant

    il y a 4 jours

    Bruxelles, Région de Bruxelles, Belgique Cream Consulting Temps plein

    Cream Consulting is seeking a Data Science Consultant to join our team. As a Data Science Consultant, you will work closely with our clients to design and implement data visualization tools that help them make informed business decisions.About the Job DescriptionThe job description involves supporting clients in various business and technical-related roles,...

  • Senior Consultant

    il y a 2 semaines

    Bruxelles, Région de Bruxelles, Belgique AION Consulting Temps plein

    AION Consulting is the Liberated Company in strategy consulting. We optimise organisations' performance by providing expertise and advisory in operational strategy. Our consultant assists a wide range of large industrial companies, banks and public institutions as well as local start-ups and SMEs. At AION Consulting, we believe in new ways of working...

  • Senior Consultant

    il y a 3 semaines

    Bruxelles, Région de Bruxelles, Belgique AION Consulting Temps plein

    AION Consulting is the Liberated Company in strategy consulting.We optimise organisations' performance by providing expertise and advisory in operational strategy. Our consultant assists a wide range of large industrial companies, banks and public institutions as well as local start-ups and SMEs.At AION Consulting, we believe in new ways of working based on...

  • SAP SuccessFactors Consultant

    il y a 4 jours

    Bruxelles, Région de Bruxelles, Belgique Amoria Bond Temps plein

    SAP SuccessFactors – Business Analyst– HR process optimization - Stakeholder ManagementLocation: Brussels, Belgium (hybrid)Contract Type: 12 months, freelanceAre you an experienced SAP SuccessFactors Consultant with strong expertise in Employee Central? Do you have a business analyst mindset, ready to drive HR process improvements and optimize HR...