System Engineer
il y a 3 semaines
Operations & Projects
ScopeThe System Engineer assists and supports a wide range of IT-based broadcast systems, ranging from EVS core video servers to user interfaces and media contribution systems. EVS prides itself on its level of customer support and the System Engineer will be expected to act on his/her own initiative communicating with other departments where necessary to resolve issues. This role is a direct customer-facing position that will directly convey the EVS message to customers and the EVS Product families.
Job Description- Provide technical responses to support issues reported via support toolor directly from customers, project engineers, etc. Support is delivered by email and telephone
- Manage customer expectations of response time and issue resolution
- Troubleshoot and reproduce problems and define workarounds
- Work with the Tier-3 support team on the more complex issues
- Provide product feedback to reduce the number of issues experienced by the customer
- Back up and work closely with the project engineering team when they’re in the field delivering projects
- Write, review and organize technical documents to increase the effectiveness of Tier 2 support
- Provide general administrative support using tools that are available, including managing documents, organize and follow closely global support task
- Bachelor's Degree in a technical field or equivalent experience
- Previous experience in an administrative assistant role or technical support is preferred
- Good knowledge of ERP systems such as Axapta andD365 and familiarity with broadcast equipment and systems
- Excellent customer service skills addressingthe needs of both external and internal customers with strong communication and process skills
- Rigorous and well-organized
- Aligned with EVS values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success
Languages :
- Fluent in English and in French
- Knowledge of other languages is an asset
Becoming Part of the EVS Team not only means that you will receive a competitive salary in line with your skills and the market, but also a range of other additional wellness and healthcare benefits. Our flexible schedules and hybrid way of working (homeworking) policies will help you preserve your work-life balance.
EVS will give you the tools to develop your skills and your career by giving you the opportunities of internal mobilities and a wide range of trainings. We encourage our motivated talents with a friendly, lively, and inclusive environment.
#J-18808-Ljbffr-
Systems Engineer
il y a 2 semaines
Liège, Wallonie, Belgique iO Associates - UKEU Temps pleinSystems Engineer Location: Liège, Belgium Duration: 10-month contract A global technology leader, renowned for its expertise in energy, defense, and industrial solutions is seeking an Electro-Mechanical Control System Engineer to join its team in Liège, Belgium. Key Responsibilities: * Analysis of customer/prospect needs up to the Verification and...
-
Systems Engineer
il y a 2 semaines
Liège, Wallonie, Belgique iO Associates - UKEU Temps pleinSystems EngineerLocation: Liège, Belgium Duration: 10-month contractA global technology leader, renowned for its expertise in energy, defense, and industrial solutions is seeking an Electro-Mechanical Control System Engineer to join its team in Liège, Belgium.Key Responsibilities:* Analysis of customer/prospect needs up to the Verification and Validation...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique Koda Staff Temps pleinSystem Engineer - Walloon Region - Hybrid Are you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking a system engineer to work in a customer facing role to assist and support a range of their IT-based systems. Your role: Working with both internal and external stakeholders to provide technical...
-
System Engineer
il y a 2 semaines
Liège, Belgique Koda Staff Temps pleinSystem Engineer - Walloon Region - Hybrid Are you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking a system engineer to work in a customer facing role to assist and support a range of their IT-based systems. Your role: Working with both internal and external stakeholders to provide technical...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique Koda Staff Temps pleinSystem Engineer - Walloon Region - HybridAre you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking a system engineer to work in a customer facing role to assist and support a range of their IT-based systems. Your role:Working with both internal and external stakeholders to provide technical support...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique Koda Staff Temps pleinSystem Engineer - Walloon Region - Hybrid Are you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking a system engineer to work in a customer facing role to assist and support a range of their IT-based systems. Your role: Working with both internal and external stakeholders to provide technical...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique Koda Staff Temps pleinDirect message the job poster from Koda StaffInfrastructure Practice Manager @ Koda Staff | Connecting Permanent Infrastructure Professionals to leading businesses across BelgiumAre you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking for a system engineer to work in a customer-facing role to assist...
-
Systems Analysis Engineer
il y a 2 semaines
Liège, Wallonie, Belgique iO Associates - UKEU Temps pleinSystems EngineerDuration: 10-month contractA global technology leader, renowned for its expertise in energy, defense, and industrial solutions is seeking an Electro-Mechanical Control System Engineer to join its team in Liège, Belgium.Analysis of customer/prospect needs up to the Verification and Validation of the system under development.* Contribute to...
-
System Engineer Permanent
il y a 2 semaines
Liège, Wallonie, Belgique Koda Staff Temps pleinSystem Engineer - Walloon Region - Hybrid Are you a passionate system engineer looking to grow your skills within an innovative company? Our client is looking a system engineer to work in a customer facing role to assist and support a range of their IT-based systems. Working with both internal and external stakeholders to provide technical support via...
-
System Engineer
il y a 3 semaines
Liège, Wallonie, Belgique Business and Engineering Solutions (BES) Temps pleinB.E.S. (Business & Engineering Solutions) is growing and thus welcoming new Systems Engineer in our Defense team.As a Systems Engineer at B.E.S., you will enjoy a collaborative environment where you will work closely with others in an organisation focused on innovation.Your responsibilities:Formalising and analysing systems' functional and technical...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique Business and Engineering Solutions (BES) Temps pleinB.E.S. (Business & Engineering Solutions) is growing and thus welcoming new Systems Engineer in our Defense team. As a Systems Engineer at B.E.S., you will enjoy a collaborative environment where you will work closely with others in an organisation focused on innovation. Your responsibilities: Formalising and analysing systems' functional and technical...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique TMC Temps pleinJoin our project as a System Engineer, where you'll design, validate, and innovate advanced systems using cutting-edge engineering methodologiesAbout The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud...
-
System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique TMC Group Temps pleinJoin our project as a System Engineer, where you'll design, validate, and innovate advanced systems using cutting-edge engineering methodologiesAbout The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud...
-
Systems Engineer
il y a 3 semaines
Liège, Wallonie, Belgique Challenge Group Temps pleinJob purpose The Systems Engineer is responsible for the systems engineering activities on Challenge Group aircraft. She/he focuses on providing Engineering support and expertise to the Group's Technical Operations organization. The Systems Engineer oversees specialized aircraft, and component repairs, modifications, and troubleshooting accomplished on the...
-
Systems Engineer
il y a 3 semaines
Liège, Belgique Challenge Group Temps pleinJob purpose The Systems Engineer is responsible for the systems engineering activities on Challenge Group aircraft. She/he focuses on providing Engineering support and expertise to the Group’s Technical Operations organization. The Systems Engineer oversees specialized aircraft, and component repairs, modifications, and troubleshooting accomplished on the...
-
Senior System Engineer
il y a 2 semaines
Liège, Belgique Jefferson Wells Temps pleinLiège - Permanent Contract (CDI) #SystemsEngineer #TechnicalSales #EmbeddedSoftwareDesign #TechnologyIntegration #Electronics #TechnicalExpertise #EngineerJobs #Innovation For our client specialized in the design, development and supply of advanced technology solutions in the fields of Defence and Homeland Security, we are looking for a senior system...
-
Senior System Engineer
il y a 2 semaines
Liège, Wallonie, Belgique CareerWallet Temps pleinLiège - Permanent Contract (CDI) #SystemsEngineer #TechnicalSales #EmbeddedSoftwareDesign #TechnologyIntegration #Electronics #TechnicalExpertise #EngineerJobs #Innovation For our client specialized in the design, development and supply of advanced technology solutions in the fields of Defence and Homeland Security, we are looking for a senior system...
-
System Engineer
il y a 3 semaines
Liège, Wallonie, Belgique Oliver James Temps pleinDisponibilité : Dès que possible (ASAP)Télétravail : 1 jour par semaineDescription de l'entrepriseNotre client, une entreprise en pleine expansion avec des bureaux nouvellement ouverts en Europe, recherche un(e) System Engineer VMware pour rejoindre son équipe dynamique et contribuer à l'optimisation et à l'automatisation de ses infrastructures IT....
-
System Engineer
il y a 3 semaines
Liège, Wallonie, Belgique Oliver James Associates Ltd. Temps pleinLocalisation : LiègeType de contrat : CDIDisponibilité : Dès que possible (ASAP)Télétravail : 1 jour par semaineDescription de l'entrepriseNotre client, une entreprise en pleine expansion avec des bureaux nouvellement ouverts en Europe, recherche un(e) System Engineer VMware pour rejoindre son équipe dynamique et contribuer à l'optimisation et à...
-
System Engineer ICT
il y a 2 semaines
Liège, Wallonie, Belgique Mercuris Temps pleinMercuris est une entreprise spécialisée dans l'informatique et les télécommunications. Nous recrutons un(e) System Engineer ICT pour renforcer notre équipe. Gestion et migration d'infrastructure IT ; serveurs, stockage de données (SAN/NAS), backup, Microsoft 365 (Sharepoint, Intune,...), administration de Windows, virtualisation et applications...
