B2C Customer Success
il y a 3 semaines
Cyclecure aims to become the preferred after-sales (repair/maintenance) service for B2C (device-owners) as well as B2B clients (brands, fleet-owners, retailers, ...). Our success requires satisfied clients and hence high quality personalized services - which will indicate the experience our clients will have with us.We are looking for a talented intern to join our small yet growing team and support our growth. This is an exciting opportunity to learn about CRM Operations: understanding customers' needs and to provide them with ‘excellent’ solutions. You will get the opportunity to understand Cyclecure’s business and be part of our growth by being one of the first team members.What You'll Do:Manage client communication with clients using traditional channels (email, WhatsApp, phone)Follow-up and monitor the status of prospects, as well as clients to ensure & improve customer satisfactionImprove existing tracking processes to improve the conversion performance.Create the “Cyclecure Customer Success” handbook and contribute to the development of processes for the entire customer journey, including conversion, onboarding, delivery, repairs and returns (CRM)Create a ‘wow’ effect for customers by excelling at Customer Service and be an ambassador of Cyclecure for our early customersWhat You'll Need:Proficient in French and English (must)Professional, outgoing, energetic personality with excellent interpersonal skillsPassion for customers; customer centricity and high business ethics, all customers are respected and valuedAttention to detail and follow-through are requiredYou have a passion for our company's mission and its impact on the cities in which we operateAble to work independently and take initiativeYou are a team player for whom no task is too big or too smallWhat we offer:The opportunity to experience a stimulating environment in a booming start-up with an experienced team of entrepreneursFree e-scooter subscriptionRegular team drinks/lunch/dinnersPotential hiring opportunities at the end of the internshipDesired start date: Dec 2025/Jan 2026Are you looking to get a first experience in a start-up?Do you have a hands-on mentality?Then we want to hear from you Send your resume at jobs (at) cyclecure.co
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B2C Customer Success
il y a 3 semaines
Brussels, Belgique Cyclecure Temps pleinCyclecure aims to become the preferred after-sales (repair/maintenance) service for B2C (device-owners) as well as B2B clients (brands, fleet-owners, retailers, ...). Our success requires satisfied clients and hence high quality personalized services - which will indicate the experience our clients will have with us.We are looking for a talented intern to...
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Customer Success Manager
il y a 1 jour
Brussels, Belgique Trend Micro Temps pleinCustomer Success ManagerLocation: Belgium / Cork / BeluxTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across...
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Customer Success Manager
il y a 1 jour
Brussels, Belgique Trend Micro Temps pleinCustomer Success ManagerLocation: Belgium / Cork / BeluxTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fuelled by decades of security expertise, global threat research, and continuous innovation, our unified cybersecurity platform protects over 500,000 organizations and millions of individuals across...
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Customer Success
il y a 1 semaine
Brussels, Belgique Shyfter.co Temps pleinShyfter s an innovative SaaS startup that's revolutionizing the HR sector. We offer a range of powerful HR solutions, helping businesses streamline their workforce management, scheduling, and productivity. Since our inception, we have rapidly grown (x3 each year ), and raised a significant amount of funds from both private business angels and public sector....
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Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Head of Customer Success
il y a 3 jours
Brussels, Belgique Leexi Temps pleinJob: Co-Head of Customer Success (Fractional) – Operational Mission for 2026Company:Leexi is an AI Notetaker & B2B conversational intelligence SaaS.Leexi won the award for best AI company in Belgium 2025.Boost your productivity with Leexi by eliminating manual note-taking. Our platform saves you time by generating intelligent meeting summaries and clear...
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Head of Customer Success
il y a 1 jour
Brussels, Belgique Leexi Temps pleinJob: Co-Head of Customer Success (Fractional) – Operational Mission for 2026Company:Leexi is an AI Notetaker & B2B conversational intelligence SaaS.Leexi won the award for best AI company in Belgium 2025.Boost your productivity with Leexi by eliminating manual note-taking. Our platform saves you time by generating intelligent meeting summaries and clear...
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il y a 3 semaines
Brussels, Belgique Talentus Temps pleinTalentus est le partenaire de votre carrière !Nous assurons le match parfait entre vos aspirations professionnelles et les ambitions de nos clients.Notre mission est de construire ensemble votre avenir professionnel. Description de la fonction Ta future aventure ? Assurer la gestion administrative et le contact avec les clients B2C concernant les...
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Brussels, Belgique WhatJobs Temps pleinTalentus est le partenaire de votre carrière ! Nous assurons le match parfait entre vos aspirations professionnelles et les ambitions de nos clients. Notre mission est de construire ensemble votre avenir professionnel. Description de la fonction Ta future aventure ? Assurer la gestion administrative et le contact avec les clients B2C concernant les...
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Client Success Manager
il y a 1 semaine
Brussels, Belgique Selligent Marketing Cloud Temps pleinThe Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...