Emplois actuels liés à B2C Customer Success - Brussels - Cyclecure
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il y a 2 semaines
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Customer Success Associate
il y a 2 semaines
Brussels, Belgique Monizze Temps pleinJoin Monizze as Customer Success Associate, French and Dutch speaking, on a permanent contract in Brussels!Monizze is a fast-growing fintech, leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms within HR services.Your mission?We are looking for a Customer Success Associate to ensure our Customer Success team...
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Customer Success Manager
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Brussels, Belgique Enersee Temps pleinHelp Europe’s biggest building waste less energy. Enersee is growing fast. And we are ready to scale to the next level - helping more hospitals, offices, factories, and cities become radically more energy efficient. But to make that happen, we need you!We're looking for a Customer Success Manager who can turn our clients into long-term partners and...
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Customer Success Account Mgmt
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Customer Success Internship
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Customer Success Manager
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Customer Success Agent
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Customer Success Medewerker
il y a 4 semaines
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Senior Customer Success Manager
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Vp of Customer Success
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Brussels, Belgique Qollabi Temps pleinWe want you to write history with us! Are you looking for a place where you can learn, grow and expand your skills within a fabulous team? Are you passionate about tech? **About us** Qollabi is a fast-growing tech startup operating from Brussels and the US. We're transforming from a start-up into a scale-up. So if you are an ambitious starter, wanting to be...
B2C Customer Success
il y a 4 semaines
Cyclecure aims to become the preferred after-sales (repair/maintenance) service for B2C (device-owners) as well as B2B clients (brands, fleet-owners, retailers, ...). Our success requires satisfied clients and hence high quality personalized services - which will indicate the experience our clients will have with us.We are looking for a talented intern to join our small yet growing team and support our growth. This is an exciting opportunity to learn about CRM Operations: understanding customers' needs and to provide them with ‘excellent’ solutions. You will get the opportunity to understand Cyclecure’s business and be part of our growth by being one of the first team members.What You'll Do:Manage client communication with clients using traditional channels (email, WhatsApp, phone)Follow-up and monitor the status of prospects, as well as clients to ensure & improve customer satisfactionImprove existing tracking processes to improve the conversion performance.Create the “Cyclecure Customer Success” handbook and contribute to the development of processes for the entire customer journey, including conversion, onboarding, delivery, repairs and returns (CRM)Create a ‘wow’ effect for customers by excelling at Customer Service and be an ambassador of Cyclecure for our early customersWhat You'll Need:Proficient in French and English (must)Professional, outgoing, energetic personality with excellent interpersonal skillsPassion for customers; customer centricity and high business ethics, all customers are respected and valuedAttention to detail and follow-through are requiredYou have a passion for our company's mission and its impact on the cities in which we operateAble to work independently and take initiativeYou are a team player for whom no task is too big or too smallWhat we offer:The opportunity to experience a stimulating environment in a booming start-up with an experienced team of entrepreneursFree e-scooter subscriptionRegular team drinks/lunch/dinnersPotential hiring opportunities at the end of the internshipDesired start date: Dec 2025/Jan 2026Are you looking to get a first experience in a start-up?Do you have a hands-on mentality?Then we want to hear from you Send your resume at jobs (at) cyclecure.co
