Customer Success
il y a 2 jours
Shyfter s an innovative SaaS startup that's revolutionizing the HR sector. We offer a range of powerful HR solutions, helping businesses streamline their workforce management, scheduling, and productivity. Since our inception, we have rapidly grown (x3 each year ), and raised a significant amount of funds from both private business angels and public sector. This strong financial backing, combined with our cutting-edge technology, has positioned us as a significant player in the HR-Tech landscape. As Shyfter continues to rapidly expand across various countries, we remain committed to solidifying our reputation in our home ground, Belgium. To become the #1 HR Scheduling solution in the country, we recognize the importance of serving our Dutch-speaking customers with unparalleled dedication and expertise. Therefore, we are seeking to boost our team with individuals who are not only proficient in Dutch but are also passionate about delivering top-notch customer service. We firmly believe that providing exceptional support to our local customer base will fortify our standing as Belgium's number one HR Scheduling solution provider. Vos missions - Onboard new customers. - Secure revenues from a portfolio of customers, in particular by negotiating to retain those who question their subscriptions (if any ). - Encourage use and adoption among different user profiles, from administrators to employees, particularly during project rollouts. - Pass on expertise in all functionalities for optimal use, ensuring that they are adapted to their specific needs (configuration advice, onboarding,...). - Identify opportunities to upsell licenses and options as projects grow and evolve. Vos compétences - A first successful experience in Customer Success and/or managing a customer portfolio. - Ability to quickly establish relationships and build trust with all types of contacts. - Ability to quickly analyze a situation and provide simple answers, even when faced with complex problems. - Ability to be organized, pedagogue and patient. - You have to be “Digital friendly”, we use tools like Slack, Notion, Hubspot, Intercom, - You are autonomous in your work and have a strong team spirit. - You have flawless spelling (tools exist : )). - Knowledge of HR is a plus but not required. Avantages - We offer you a full-time contract (CDI) with a top salary in line with the market. - 13th month, performance bonuses, etc.... - A Monizze meal-vouchers card. - You'll be fully protected by Alan, top-notch health insurance - You'll also have plenty of free time to relax with your 6 extra days off. - We offer you a whole range of online resources to perform, you'll see that it's important to be well equipped. - We also offer a first-class technical environment, a great working atmosphere but above all a real opportunity to develop yourself in a hyper-growing startup. - A full onboarding process with the team (sales, marketing, CS and even devs). - Offices in the center of Brussels, and yeswe have a rooftop - For this position, we are happy to work with you in our Brussels HQ (3 days/week) when you are not remote working (2 days/week). - Discovery call: 15 min with Helène, Customer Success Team Lead - Business case : 30 min review with Helene - "Culture, values and vision" interview: 30 min with Lionel, Shyfter CEO
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Customer Success Intern
il y a 3 semaines
Brussels, Belgique Doctoranytime Belgium Temps pleinWho we are ? The goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid...
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Customer Success Executive
il y a 4 semaines
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Executive
il y a 4 semaines
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Executive
il y a 5 jours
Brussels, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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B2C Customer Success
il y a 2 semaines
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B2C Customer Success
il y a 2 semaines
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B2C Customer Success
il y a 2 semaines
Brussels, Belgique Cyclecure Temps pleinCyclecure aims to become the preferred after-sales (repair/maintenance) service for B2C (device-owners) as well as B2B clients (brands, fleet-owners, retailers, ...). Our success requires satisfied clients and hence high quality personalized services - which will indicate the experience our clients will have with us.We are looking for a talented intern to...
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Client Success Manager
il y a 2 jours
Brussels, Belgique Selligent Marketing Cloud Temps pleinThe Company: Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in...
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Cloud Solution Architect
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Senior Full- stack Engineer – Customer Portal, Auth
il y a 5 jours
Brussels, Belgique WhatJobs Temps pleinSenior FullStack Engineer – Customer Portal, Auth & Billing Zencoder is building the next generation of AI coding agents—advanced tools that supercharge developer workflows and elevate engineering impact. Our mission is to transform how software is built by equipping developers with AI‑powered tools that boost productivity, improve code quality, and...
