Senior Engineering Manager

Overview Role: Software Engineering Manager - Sustaining Engineering / Engineering Manager - Solutions Engineering (title variations appear in the source). Location: Antwerp, Flemish Region, Belgium; must be legally eligible to work in France, Belgium, or Spain. Employment type: Full-time. Seniority level: Mid-Senior level. We’re building AI-powered healthcare tools used by 700K+ people across France, Spain, Belgium, and Canada. Our customer support systems handle 50K+ member interactions daily with AI assistance. In 2024, our AI-powered support tools reduced response times by 60% while improving member satisfaction scores. You will lead teams that bridge cutting-edge AI technology with real member impact. Responsibilities Lead 6-15 engineers across multiple crews, working closely with product managers, support operations, and data scientists. Set technical direction by balancing debt with features, establishing quality standards through code reviews, and driving operational excellence in monitoring and security. Build talent density through strategic hiring, honest performance management, and creating engaging technical challenges. Enable effective collaboration across crews by fostering psychological safety, facilitating knowledge sharing, and addressing team dynamics proactively. Drive strategic alignment with product partners, improve development efficiency using modern tools (AI, Cursor, Dust), and ensure realistic commitments that balance technical needs with business goals. Stay hands-on with architecture decisions, technical problem-solving, and maintaining engineering skills while developing as a leader. What makes this role special Dual impact: Shape both technical excellence and team growth—the engineers become better while building better products. AI at scale: Lead teams building production AI systems that serve hundreds of thousands of healthcare interactions. Leadership growth: Influence engineering culture, mentor future leaders, and drive technical strategy shaping the future of healthcare delivery. What we’re looking for Leadership experience 3-5 years managing engineering teams with a track record of building high-performers Experience scaling teams and establishing engineering excellence standards Technical foundations Strong technical background with ability to guide architectural decisions Experience with modern development practices and AI-assisted development tools What we value You balance technical debt with feature delivery while maintaining quality You develop people as much as you develop products Clear progression in your management career—increasing team size, scope, and strategic impact Mission alignment Healthcare technology and AI innovation excite you You understand that great engineering teams are built on psychological safety and continuous learning How we work Location : You must be legally eligible to work in France, Belgium, or Spain. Hybrid approach : Office spaces, sponsored co-working hubs, or full remote—where you’re most effective at leading and developing your teams. Growth mindset : Every Alaner gets a dedicated coach from day one. Leaders have additional support for developing management skills. Note : We hire people, not roles. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone should feel free to apply, as it can bring learnings or success. Diversity note : If you identify as a woman, research shows women often apply only when meeting 100% of requirements. This is just a guide, not a checklist. We will be thrilled to receive your application. Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info. Job metadata Seniority level: Mid-Senior level Employment type: Full-time Job function: Engineering and Information Technology Industries: Insurance #J-18808-Ljbffr