Professional Services Project Manager

About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails). This eliminates the boring manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk and comply with regulatory requirements. We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates. *This role will be filled in either Wroclaw, Poland or Antwerp, Belgium, contingent on the location of the strongest candidate The Role As an experienced Project Manager, you will be accountable for helping our clients understand the key steps in a Duco project delivery journey, planning with their team and ours, and managing the execution of projects that create incredible outcomes. You will be consultative in your approach, able to work with stakeholders who might be unfamiliar with a project of this type. Of course, you will also be well organised and a great communicator. More often than not, you will be managing multiple concurrent projects with multiple customers. You will relish the opportunity to contribute to capability improvement in a small but fast growing startup embedded services business. Primary Responsibilities: Successful delivery of Professional Services projects, including ensuring well defined requirements, resourcing and planning, stakeholder management and coordination. Preparing and presenting key project documents (e.g. plans, logs, reports), and communication with internal and external teams. Being a liaison between the client and internal departments on ongoing project issues. Effectively managing change and variation to projects, working with engagement managers and sales to drive resolution. Facilitate continuous feedback loops and lessons learned, contributing to the continuous improvement of internal documentation and processes. Conduct Post Delivery Reviews based on value drivers, engaging the Client on quantifying the value realised through the successful delivery of the project, and facilitating the initiation of case studies with Marketing. Additional Responsibilities: We are looking for someone with: Experience managing technical projects involving the deployment, and configuration of software, particularly SaaS solutions, and the migration of data and business processes between systems. A strong understanding of Project Management methodologies, and how / when to deploy them in a pragmatic way that adds value, balancing control and agility. Ideally you will be a certified practitioner in one or more of recognised methodologies. Demonstrable skills in organisation, requirements gathering, planning, communications (including presentation skills, diplomacy, and influencing), strong stakeholder management and reporting. A professional background that includes work at an AI-driven SaaS solutions company for financial services. A good understanding of how to use systematic approaches to solving project related problems, and know how and when to ask for help to solve the key problem. A good understanding of the Financial Services industry, its challenges and its typical technical, process and change governance landscape. Ideally you have some familiarity with the implementation of SaaS or PaaS products and / or financial services middle and back office technical projects. Working knowledge of commercial constructs, contract and SOW creation and professional services sales cycles. Familiarity of working within a product / technology company or, if working in pure professional services, working tightly and over a period of time in deploying partner solutions to end customers Experience of delivering projects with budgets of up to $750k to successful outcomes within agreed scope, budget and timeframe. Nice to Haves: French, Dutch, and/or German professional fluency Experience in project managing the implementation of complex reconciliation systems, such as TLM or iMatch. Familiarity with Service Management, and Service Delivery methodologies. Experience within private equity or VC-backed growth companies Working experience leveraging agile methodologies, tools, and reporting to stakeholders in an adaptive manner Benefits: Competitive salary package aligned with your skills and experience. Reviewed annually. Performance based bonus payments Group life insurance and pension plan by AXA Hospitalisation Insurance by ALAN (Delight Programme) Company car or tax-free mobility budget Enhanced family leave provisions Unlimited annual holiday, because we trust our people to manage their own time off Company phone and subscription by Orange Lunch allowance (meal tickets) 4 Volunteering days off Flexible working policy (2-3 days per week in office) Opportunity to work abroad for up to 6 weeks per year. Personal learning and development opportunities (annual dedicated budget) Referral bonus if we hire someone great whom you’ve recommended to us Spot Rewards Employee of the Month and Employee of the Year award Want to do a little more research before you apply? Head over to our Glassdoor page to learn about our benefits, culture and to find out what our team thinks about life at Duco. You can also find out more about us on LinkedIn Disclaimer Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at Include your contact information, the role you're applying for, and how we can accommodate you. During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, or any other protected characteristic #J-18808-Ljbffr