Customer Operations Consultant

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique Morrison Finance Temps plein

Morrison Finance is looking for a Junior/Medior Customer Operations Consultant. As a Customer service-oriented consultant, you will be the main point of contact of the customers, handle their requests and help them to find suitable solutions.

Key Responsibilities:

  • Support financial operations with a focus on fostering and maintaining relationships with B2B partners.
  • Manage the credit granting process, including analyzing credit applications and making informed decisions.
  • Provide customer-focused solutions to ensure client satisfaction and smooth credit operations.
  • Ensure the seamless execution of credit decisions and related processes.
  • Collaborate with key partners and clients across Belgium in a dynamic, fast-paced environment.
  • Develop and enhance commercial and analytical skills through hands-on experience.
  • Maintain a flexible approach and strong customer service mindset to succeed in the role.

Language Requirements:

  • Native-level proficiency in Dutch and French, with strong written and verbal communication skills.
  • English is a plus.

Technical Skills:

  • Proficiency in MS Office.

Soft Skills:

  • Strong communication abilities.
  • Strong customer orientation with a commercial mindset.
  • Precise, organized, and structured working style.
  • Excellent administrative and analytical abilities
  • Comfortable handling tasks over the phone and managing ad hoc requests.
  • Team player who can also work independently.
  • Experience in the financial services sector.

Offer

  • Being part of a dynamic, energetic, and opportunity-filled company
  • Gaining valuable professional experience within a fast-growing company
  • Continuous learning, with extensive training in both technical and soft skills
  • A workplace where everyone feels respected, valued, and free to be themselves
  • Inspiring and supportive colleagues
  • Forward-looking, highly accessible leadership

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