Customer Operations Consultant
il y a 1 semaine
Morrison Finance is looking for a Junior/Medior Customer Operations Consultant. As a Customer service-oriented consultant, you will be the main point of contact of the customers, handle their requests and help them to find suitable solutions.
Key Responsibilities:
- Support financial operations with a focus on fostering and maintaining relationships with B2B partners.
- Manage the credit granting process, including analyzing credit applications and making informed decisions.
- Provide customer-focused solutions to ensure client satisfaction and smooth credit operations.
- Ensure the seamless execution of credit decisions and related processes.
- Collaborate with key partners and clients across Belgium in a dynamic, fast-paced environment.
- Develop and enhance commercial and analytical skills through hands-on experience.
- Maintain a flexible approach and strong customer service mindset to succeed in the role.
Language Requirements:
- Native-level proficiency in Dutch and French, with strong written and verbal communication skills.
- English is a plus.
Technical Skills:
- Proficiency in MS Office.
Soft Skills:
- Strong communication abilities.
- Strong customer orientation with a commercial mindset.
- Precise, organized, and structured working style.
- Excellent administrative and analytical abilities
- Comfortable handling tasks over the phone and managing ad hoc requests.
- Team player who can also work independently.
- Experience in the financial services sector.
Offer
- Being part of a dynamic, energetic, and opportunity-filled company
- Gaining valuable professional experience within a fast-growing company
- Continuous learning, with extensive training in both technical and soft skills
- A workplace where everyone feels respected, valued, and free to be themselves
- Inspiring and supportive colleagues
- Forward-looking, highly accessible leadership
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