Medior Customer Journey Expert
il y a 1 jour
Medior Customer Journey Expert – Digital Onboarding & Customer Data (Permanent position) Brussels | Hybrid (up to 50% remote) Full-time | Long-term consultancy/Integration via Projective Talent About the role Projective Talent is looking for a Medior Customer Journey Expert to strengthen a leading digital business banking environment. You'll help shape and optimise end-to-end customer onboarding journeys — ensuring that processes are seamless, compliant, and focused on delivering a great experience. Working at the intersection of technology, data, and customer experience, you'll translate business needs into concrete digital solutions that make an impact. Your responsibilities Design, map, and continuously improve digital onboarding and customer data journeys. Analyse customer needs and pain points to identify improvement opportunities. Collaborate closely with IT engineers and product teams to deliver practical, customer-friendly solutions. Validate features and processes through user testing and continuous feedback loops. Ensure compliance with KYC, GDPR, and internal risk management standards. Document procedures and prepare training or communication materials for broader teams. Your profile University degree or equivalent experience. 3–5 years of professional experience, including at least 1 year in digitalisation, business analysis, KYC, customer data, or onboarding. Strong analytical and organisational skills, with hands-on project delivery experience. Fluent in English (French or Dutch is a plus). Able to collaborate across teams, bridging business and IT perspectives. Proactive, structured, and passionate about creating excellent digital customer experiences. Why join Projective Talent At Projective Talent, we match talented professionals with impactful projects in leading organisations across Belgium. We believe in a collaborative culture where autonomy, expertise, and growth go hand in hand. A learning environment with continuous development opportunities. A hybrid work model built on flexibility and trust. A supportive network of consultants who share insights and ambition. The chance to shape digital experiences that truly make a difference. Interested? Send your CV
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Customer journey
il y a 5 jours
Laeken, Belgique Energie.be Temps pleinZet jij de energiemarkt op zijn kop als Customer journey & CRM Specialist bij Energie.be? Zo help je duizenden huishoudens overstappen naar een eerlijke, eenvoudige en duurzame energieleverancier! Bij Energie.be maken we energie weer eenvoudig, eerlijk en 100% groen. We leveren stroom van Belgische oorsprong en bouwen aan een eerlijke energiemarkt waar...
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Senior Digital Sales Expert
il y a 4 semaines
Laeken, Belgique Vivid Resourcing Temps pleinSenior Digital Sales Expert (Digital Sales – Banking) – Freelance A customer of ours in the banking sector in Brussels are looking for a Senior Digital Sales Expert to join on a long-term freelance basis. They are undergoing a major digital transformation aimed at increasing digital and mobile sales across their key products. This includes improving the...
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Senior Digital Sales Expert
il y a 1 semaine
Laeken, Belgique Vivid Resourcing Temps pleinSenior Digital Sales Expert (Digital Sales – Banking) – Freelance A customer of ours in the banking sector in Brussels are looking for a Senior Digital Sales Expert to join on a long-term freelance basis. They are undergoing a major digital transformation aimed at increasing digital and mobile sales across their key products. This includes improving the...
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Adobe Campaign Expert
il y a 3 semaines
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Design, build and maintain complex customer journeys and workflows in Adobe Campaign Classic, based on existing campaigns and SQL code. Lead the migration of permanent campaigns to Adobe Campaign Classic and develop new campaigns using the new operating model. Translate commercial and administrative marketing ideas into targeted...
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Sales Account Executive
il y a 4 semaines
Laeken, Belgique Leexi Temps pleinJob : Sales Account executive Company: Leexi is an AI Notetaker & B2B conversational intelligence SaaS. Leexi won the award for best AI company in Belgium 2025. Boost your productivity with Leexi by eliminating manual note-taking. Our platform saves you time by generating intelligent meeting summaries and clear next steps, allowing you to stay focused on the...
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Data Analyst
il y a 7 jours
Laeken, Belgique Business and Engineering Solutions (BES) Temps pleinB.E.S. (Business & Engineering Solutions) is growing and thus welcoming new Data Analyst - Product Owner in our Automotive team. We are looking for a Junior to Medior Product Owner to join a partially new data-driven initiative focused on data analytics and AI use cases. The role sits at the intersection of business and data, supporting key domains such as...
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data Integrator
il y a 1 jour
Laeken, Belgique HCLTech Temps pleinRole- IT Integrator Location - Amsterdam, Netherlands. Job Description: Drives definition and delivery of technical solutions from initiation through deployment. Aligns business, architecture, development, and infrastructure teams to ensure systems are scoped, designed, built, tested, and integrated effectively. Delivers clear work breakdowns, resource and...
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Data Scientist
il y a 1 semaine
Laeken, Belgique Nexeo Temps pleinNexeo Belgium is a consulting company supporting clients in the banking, finance, insurance, and public sectors throughout their transformation projects. We are currently looking for a Senior Data Scientist to join the Predictive Models Team within the Marketing and Communication department of a leading organization. Mission Context The Predictive Models...
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Deviations Senior Expert
il y a 5 jours
Laeken, Belgique Nalys Temps pleinDeviations Senior Expert Brussels, Belgium About Nalys Nalys is a fast‐growing consultancy company specialized in high‐tech engineering and life sciences. We partner with leading pharmaceutical organizations to deliver expert support, innovative solutions, and high‐impact technical expertise across their operations. Joining Nalys means becoming part of...
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Expert Product Owner
il y a 5 jours
Laeken, Belgique NTek Software Solutions Temps pleinWe currently have a vacancy for an Expert product owner fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company's premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of...
