Transformation Office Analyst
il y a 2 jours
Process Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process Analyst to support a large-scale Service Centre reorganization project, focused on redesigning team structures and improving organizational effectiveness.As a Process Analyst, you will:Assess current processes across the Contact Centre, Middle Office, and Back OfficeRecommend a new team structure aligned with target activities, required skills, and operational needsPrepare and facilitate workshops with cross-functional teamsApply a data-driven approach to extract insights and support transformation decisionsCreate clear, structured documentation for stakeholders and senior leadershipPresent findings and recommendations to Senior ManagementAnalytical, data-driven mindsetConfident and clear communication with Senior ManagementExperience in organizational team structure designBackground in Contact Centres, Operations, or financial services is an advantage
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Process Analyst
il y a 6 jours
Brussels, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Senior IT Analyst
il y a 2 semaines
Brussels, Belgique Vivid Resourcing Temps pleinSenior IT Analyst (Automotive – Digital Transformation) - FreelanceA customer of ours in the automotive sector in Brussels are looking for a Senior IT Analyst to join on a long term, freelance basis.They have a series of digital transformation initiatives that they plan to undertake for 2026. This includes an application redesign project, the...
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Senior IT Analyst
il y a 1 semaine
Brussels, Belgique Vivid Resourcing Temps pleinSenior IT Analyst (Automotive – Digital Transformation) - FreelanceA customer of ours in the automotive sector in Brussels are looking for a Senior IT Analyst to join on a long term, freelance basis.They have a series of digital transformation initiatives that they plan to undertake for 2026. This includes an application redesign project, the...
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Business Analyst
il y a 3 semaines
Brussels, Belgique Vivid Resourcing Temps pleinBusiness Analyst (Insurance Transformation – Brussels Area) – FreelanceWe are looking for a Business Analyst to join a customer in the insurance sector on a long-term freelance assignment. The consultant will work on a transformation program focused on replacing legacy systems and improving policy, claims, and customer management processes.The Business...
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Brussels, Belgique Innova Temps pleinProcess Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...
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Process Analyst – Contact Centre
il y a 4 jours
Brussels, Belgique Innova Solutions Temps pleinProcess Analyst – Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced...
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Digital Transformation Specialist
il y a 2 jours
Brussels, Belgique beBeeAnalyst Temps pleinBusiness Analysis Role We are seeking a seasoned Business Analyst to join our team. This individual will play a pivotal role in supporting our clients in Brussels by applying their expertise in digital transformation projects. Responsibilities: Elicit, analyze, and document business, stakeholder, solution, and transition requirements. Communicate with the...
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Functional Analyst
il y a 3 semaines
Brussels, Belgique CST Advisory Temps pleinFunctional Analyst – Brussels (Hybrid) | Freelance For a leading international technology-driven organization We are looking for a Functional Analyst to strengthen the analysis team within a large digital transformation program in Brussels. The position is open to junior, medior and senior profiles with strong analytical skills and an interest in IT and...
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Process Analyst – Contact Centre
il y a 6 jours
Brussels, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
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Process Analyst
il y a 6 jours
Brussels, Belgique Innova Temps pleinProcess Analyst - Servicing Transformation ProjectA major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives.We are looking for an experienced Process...
