Senior Oracle Applications Functional SME for NATO with security clearance

Would you like to join the leading international intergovernmental organization? The Fins Application Service is an integrated service which provides support for oracle E-Business Suite based software for different business processes such as finance, acquisition and travel process across NATO (ACO, ACT IMS). We are seeking a highly experienced Oracle Applications Functional Subject Matter Expert (SME) to provide Level 2 and Level 3 support, expert guidance, and consultancy for existing applications while also offering expert guidance and consultation on continuous improvement changes and ongoing projects when required. Responsibilities Application Ownership & Support: Act as the functional owner and primary point of expertise for assigned Oracle EBS Financials and Purchasing modules. Incident & Problem Management: Log, track, and resolve support incidents using the helpdesk ticketing system. Provide timely 2nd and 3rd line support, ensuring resolution within agreed service levels (SLA). Investigate root causes of complex problems. Requirements & Solution Design: Lead the gathering, analysis, design, and documentation of new business requirements and change requests. Develop functional specifications and collaborate on technical designs. Testing & Quality Assurance: Ensure full lifecycle testing (unit, integration) of changes before User Acceptance Testing (UAT). Develop test plans and scripts. Documentation: Develop, review, and maintain high-quality documentation including requirements, functional design, test cases, user guides, and knowledge base articles. Project Collaboration: Actively contribute to cross-service line projects requiring Oracle EBS integration, providing functional expertise and estimates for development efforts. User Engagement & Training: Provide expert guidance, training, and clear communication to users on best practices. Promote self-service to reduce support dependency. Vendor & Issue Management: Escalate complex technical issues to Oracle Support or internal teams as necessary, and follow up to ensure resolution. Continuous Improvement: Proactively identify opportunities for system and process optimization based on best business practices. Stay current with Oracle technologies and trends. Essential Qualifications & Experience A minimum of 15 years of practical experience with Oracle E-Business Suite R12.X Financials and Purchasing application of which at least 10 years with Oracle E-Business Suite R12.2 including but not limited to: a) experience with Oracle General Ledger, Accounts Payable, Accounts Receivable, Cash Management and Sub-Ledger Accounting; b) experience with E-Business Tax, Purchasing, and Fixed Assets business flows and setups plus their implications at General Ledger level; c) Experience with budget accounting (summary account, budgetary control configuration), encumbrance accounting, accrual accounting and experience of Public Sector accounting processes; d) Ability to perform a range of Financials associated duties (reconciliation, consolidation, revaluation); e) Understanding month-end and year-end processes of predefined sub-ledgers and General Ledger; f) Understanding all aspects of Finance related reporting, including but not limited to identification of appropriate standard reports and the development of any additional reports required; g) Thorough understanding of bank reconciliation process and use of electronic banking payment formats; h) Knowledge of and experience with all different finance approval workflows (Accounts Payable, Purchasing, General Ledger); i) Experience with tools that work close together with Oracle EBS like Appdefend, Wands, More4Apps Wizards is a must; j) Experience with Oracle EPM, APRO Invoice Automation and Kyriba is a plus; The last work experience must demonstrate a 36 months sustained period of performance on the previous 2 most recent assignments. Experience working both in a functional role on a project as well as delivering support in operations and maintenance. Strong problem-solving skills, full proficiency in English, and a passion for customer service If you've read the description and feel this role is a great match, we'd love to hear from you Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs. #J-18808-Ljbffr