Dutch-speaking Client Advisor to Brussels, Belgium, null

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique TN Belgium Temps plein

Dutch-speaking Client Advisor to Brussels, Belgium

Client:

Nordic Jobs Worldwide

Location:

Brussels, Belgium

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1f7f03029239

Job Views:

2

Posted:

06.03.2025

Expiry Date:

20.04.2025

Job Description:

We are hiring Dutch-speaking Client Advisors for one of the most prestigious French luxury fashion houses in Brussels As a Client Advisor @Client Service Center, you will be an ambassador of the Brand, ensuring that every Client is treated according to our clients' promise:

"Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to our store, you will leave feeling enriched"

Main Responsibilities:

  • Welcome every Client and provide the best Client experience
  • Be responsible for answering all incoming contact from clients via multiple platforms: phone, email, and social media
  • Advise clients across the Brand and all product categories
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
  • Maximize each sales opportunity while working toward goals set forth by the Brand
  • Perform as a team player, participating in all activities contributing to the overall objectives of the Client Service
  • Learn and master Brand and product knowledge
  • Follow the company's policies and procedures

Languages:

  • Fluent in Dutch and good command of English (oral and written)

Basic Qualifications:

  • Great familiarity with IT tools
  • Strong interpersonal skills

Expected Attitudes and Skills:

  • Agility
  • Empathy
  • Commercial Mindset
  • Passion for the Brand
  • Professional Attitude
  • Interpersonal skills
  • Responsibilities and ownership
#J-18808-Ljbffr
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