Global IT-OT Service Delivery Lead
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Cognizant Belgium is seeking a Service Delivery Manager to lead a project team delivering ITIL-based services for IT/OT applications in Belgium. You will act as the single point of contact for Cognizant and the client, ensuring governance, KPI and SLA adherence, and coordinating across regions.
The role requires strong leadership, experience in Life Sciences manufacturing IT/OT, and fluency in French and English. You will collaborate with offshore teams and drive continuous improvement.