Brand Account Manager

Working for us Before you consider applying, here's a message from us to you. If you've come across Culture Kids on social media, you've probably seen glimpses of what it's like to work here. The shoots, the laughs, the team energy. All of that is real. We care about the people we work with and the atmosphere we create. But if we're honest, those are still the highlights. What you don't often see are the moments where we're fully locked in. The pressure. The deadlines. The focus it takes to keep things moving when plans change or priorities shift. Those moments don't make it online, not because we hide them, but because when they happen, our attention is fully on the client and the team. That is always the priority. We work with ambitious brands across food and beverage, events, sports, and eCommerce. Some require daily content. Others need full 360 campaigns that run across strategy, creative, media, and performance. That variety is part of the job, and part of what makes it interesting. We value people who communicate clearly, stay organized, and know how to guide work forward without creating noise. — Sam Founder & CEO, Culture Kids Group — Wout Co-Founder & Business Development Lead, Culture Kids Group Job summary Culture Kids is looking for a mid to senior-level Brand Account Manager to take ownership of a suite of client relationships. You will manage three to four clients across different industries, working on both ongoing content scopes and larger marketing campaigns for globally recognized brands. You are the main point of contact for your clients. You lead communication, translate needs into clear plans, and make sure work flows smoothly between the client and the agency team. On one side, this means managing daily or monthly deliverables such as social media content. On the other, it means guiding full campaigns that involve strategy, creative, performance, and sometimes external partners. This role sits at the center of the agency. You work closely with creatives, strategists, and performance teams, while keeping a clear overview of scopes, timelines, and budgets. You lead calls and meetings and are expected to manage accounts autonomously, with senior support available when needed. You report to the Head of Account Management and the Managing Director. Responsibilities Client Ownership You are the main point of contact for your clients. You lead calls and meetings, manage expectations, and keep communication clear and focused. You translate client needs into actionable direction for the team and build relationships based on trust and clarity. Scope & Planning You manage both ongoing scopes and additional requests. This includes keeping an overview of deliverables, budgets, and timelines, understanding what sits inside or outside scope, and planning work accordingly. You help shape monthly priorities based on strategy, learnings, and client context. Briefing & Coordination You turn client input into clear briefs for the creative team. You review ideation plans, refine them with the client, and translate approved ideas into concrete execution briefs. You guide feedback and revisions so work moves forward without confusion. Campaign & Project Management You manage campaigns and side projects from start to finish. You take client briefs, help shape a clear plan, and coordinate across teams to make sure everything is delivered as agreed. You keep momentum, even when things change. Team Guidance You manage and support a small team of creatives across your accounts. You brief clearly, give structured feedback, and help projects reach the finish line without unnecessary stress. You stay calm when issues come up or plans change. Qualifications & Skills Experience Minimum of 3 years of experience in account management, brand management, or client services Previous agency experience is preferred, not required Comfortable managing multiple clients and scopes at the same time Confident leading client conversations and internal coordination Strong experience briefing creatives and managing feedback loops Way of working Strong communicator who is clear and well organized Detail oriented and structured Comfortable managing people, priorities, and change Calm under pressure and able to relativize situations Able to see the bigger picture without losing track of details Language Professional working proficiency in English French or Dutch is a plus Location & Setup Belgium based Hybrid setup Office presence in Antwerp two days per week Location Culture Kids HQ - Scheldestraat 11, 2000 Antwerp Salary and Benefits TBD Start Date ASAP Apply directly via LinkedIn