Digital UX Lead

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique ICF Temps plein

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place.

This role is part of our talent pipeline, and while there may not be an immediate opening, we are proactively connecting with qualified candidates for future opportunities.

At ICF Next Government, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

A Digital Lead, with experience in UX architecture and design, will manage the website for a federal client focused on cybersecurity.

In this role, you will:

  • Review and edit web content for flow, interaction, messaging, and ease of use. Evaluate content structure and recommend improvements to overall design and content.
  • Oversee the work of graphic designers and content strategists.
  • Conduct research via competitive/comparative analysis, heuristic reviews, user interviews, or other research techniques appropriate for the project.
  • Assist in the facilitation or organization of workshops with users, stakeholders, or internal team members, such as design studios or brainstorming sessions.
  • Build documentation as appropriate for the project to help colleagues understand or build upon the design. Examples may include storyboards, wireframes, mockups, or similar artifacts.
  • Work independently as a designer, but collaboratively as part of a larger project team.
  • Share ideas, concepts, and designs with clients and/or other team members.
  • Create documentation of your designs and assist developers in implementing your designs.
  • Assist or facilitate usability testing with designs and incorporate feedback into new iterations of the design.
  • Use your creativity to help find solutions for the unique problems the user or customer may have.
  • Be eager to learn from your colleagues and be an active contributor to the team's collective knowledge.

Required Qualifications:

  • 5+ years of experience in web management, UX design, or a similar role.
  • Bachelor's degree in human-computer interaction, computer science, psychology, or a related field.
  • Demonstrated resiliency and experience in client-facing roles requiring tactful communications in fast-moving environments.
  • Ability to collaborate with teams in an agile setting and work across many workstreams.
  • Excellent written and oral communication skills with a focus on attention to detail to produce client-ready reports and presentations.
  • Talent for anticipating obstacles and risks in projects and proactively seeking solutions to mitigate them.
  • A self-starter who is comfortable with a variety of UX skills and perhaps considered a generalist in the field.
  • Experience in a Drupal environment.
  • Candidates must be willing to complete the e-QIP and undergo a standard federal government background check for this role. Employment is contingent on fitness for the position.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications, and competencies that align with the specified role, geographic location, education and certifications, as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,124.00 - $166,810.00 Virginia Client Office (VA88)

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