Telecommunications Engineer

il y a 4 semaines


Brussels, Belgique OneSource Consulting Temps plein

Job Title: Telecom EngineerLanguages Required: English & FrenchWork Location: Brussels, VLG (Hybrid, 2-3 days/week onsite)Contract Duration: As soon as possible - 05/03/2026Job Description - Roles and ResponsibilitiesThe Telecom Engineer Mid-Level will integrate into the team and contribute to daily support.They will participate in troubleshooting, optimizing, improving, and implementing Cisco telephony solutions (and related products).They will also assist senior telecom engineers in managing and executing projects.They will guide end users in the deployment of telephony services.Strong technical communication and change management skills are essential.Required technical skills:1. Cisco Collaboration: CUCM / IM&P / CUC / EXP CESolution administration (lifecycle and update management, system maintenance);Technical configurations (configuration of physical phones or softphones according to company standards, configuration of background elements (CSS/DP/HP/RP/CPG/...).2. Contact-center: UCCXSolution administration (basic knowledge of UCCX development);Technical configurations.3. Supervision & Troubleshooting: Diagnosing faults, resolving incidents and managing new requests.4. Optional technical skillsProficiency in the following "third party" solutions: Peterconnects attendant, MoYoBi/PhonexOne and Rightfax;Proficiency in the ServiceNow ticketing tool;Proficiency in the Webex environment (video conferencing);Knowledge of Microsoft SQL Server.


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    il y a 2 semaines


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    il y a 5 jours


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