Head of Global Internal Operations

Head of Global Internal Operations Bluecrux, Mechelen, Flemish Region, Belgium Job Description At Bluecrux, we blend deep supply chain expertise with innovative technology solutions to help the world’s most forward‑looking companies transform how they operate. As we continue to scale globally and position ourselves as the consulting & technology company of the future, we are looking for a strategic leader who can elevate our operational excellence while accelerating our AI‑enabled ways of working. We are hiring a Head of Global Internal Operations, a unique, cross‑functional role at the heart of Bluecrux. This role will combine strategic partnership to the CEO, leadership of global internal operations, and responsibility for our internal AI transformation. Key Responsibilities Lead and scale Global Internal Operations Ensure and elevate performance of core operational domains: fleet, infrastructure & IT, facilities, support services, procurement and contract management. Ensure reliable, scalable operations that support our core offerings. Strengthen internal IT, security, CRM and enterprise systems — focusing on effectiveness, adoption, and continuous improvement. Build consistency across global offices and teams, enabling a high‑quality workplace experience and operational backbone. Strategic Partner to the CEO & Leadership Team Translate Bluecrux’s strategic ambitions into clear programs and ensure alignment across business units and regions. Steer leadership cadence: agendas, decision‑making, prioritisation, and cross‑functional follow‑up. Lead strategic or cross‑departmental initiatives that require senior coordination and drive. Deploy AI Enablement & Future Ways of Working Define and execute the internal AI strategy so that Bluecrux becomes an AI‑enabled organisation in practice, not just vision. Identify, pilot, and scale AI use cases across consulting delivery, operations, HR, sales, marketing, and product teams. Introduce AI tools and copilots that augment productivity, creativity, and decision‑making. Lead change management to ensure teams develop the skills and mindset to work effectively with AI. Partner with internal experts to turn Bluecrux’s own AI journey into external thought leadership for clients. About You You have 10+ years of experience in consulting, strategy, operations, or a transformation role. Strong business acumen—you quickly grasp how our business works and connect decisions to operational and financial impact. Ability to rapidly understand end‑to‑end business processes and spot inefficiencies, risks, or scaling barriers. Capable of identifying organisational redesign needs, translating them into structural recommendations. Proven ability to execute: you take decisions, turn them into clear plans, and bring them to the finish line without drama or drift. Strong ownership mindset: you run your domains end‑to‑end and proactively spot gaps before anyone else does. Excellent internal stakeholder management: you align, challenge, influence, and build trust with senior leaders—while keeping momentum high. Strong comfort with technology, systems, data, and AI concepts; you’re naturally curious about the future of work. Act with trust, empathy, confidentiality, and discretion as an extension of the management team. Experience in a global, fast‑growing, or matrix environment is a plus. Master’s in Business Administration or a relevant field. Fluent in English—our shared language across teams and countries. You feel connected with and are ready to represent our company values: dig deep, own it, come together, move fast and be kind You have a valid driver’s licence or will obtain one in the next 6 months. Why Join Us? A unique opportunity to build, enable and scale the operational backbone of a global, scaling organisation and drive the evolution of how Bluecrux works—through better processes, clearer structures, smarter systems, and meaningful AI adoption. You’ll work with passionate experts in a caring, ambitious environment that challenges you to think bigger, move faster, and make real impact. We let go of titles and make sure no politics is needed to prove your leadership in a caring, growing organisation. A flexible and hybrid work environment, combining remote work and office presence. Convenient and accessible office locations in Aalst and Mechelen. Benefit from a comprehensive salary package, encompassing not only a competitive base but also a bonus, net allowance, premium company car, and comprehensive health and group insurance coverage. About Us At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting‑edge technology. We collaborate closely with industry leaders such as Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more—creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we’re committed to shaping the future of value chains, one success story at a time. #J-18808-Ljbffr