Product Specialist
il y a 3 semaines
BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today's device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.
Headquarters in Brussels with a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Madrid, Dubai, and Singapore, a satellite office in Beijing and local representation in Bern, New Jersey, Miami, Montevideo, and Toronto.
Pioneering into the future of Next Generation communications. We have achieved a series of World's Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.
With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.
Your RoleWith your expertise in Internet networking and Capacity products in general, you will be at the forefront of driving and stimulating the success of our cutting-edge IP products (IP transit, Peering, Cloud Connect, etc.). You will play a pivotal role in shaping the future of our solutions, as articulated by BICS Marketing and Product Management across various regions. Your mission will be to provide unparalleled expertise and guidance to our sales community, customers, and suppliers, offering comprehensive pre and post-sales support to all stakeholders.
You will collaborate closely with regional sales teams and Marketing to craft and execute the most effective go-to-market strategies, aimed at increasing BICS' market share in the Capacity business. Additionally, your knowledge in cloud networking will be invaluable in helping BICS become more cloud-aware, ensuring that we remain at the forefront of industry innovation. Mastering this cloud networking should be valuable in helping the sales community understand the real customer needs in a cloud connect scenario and create the best customer experience.
- Provide technical and commercial expertise on IP product portfolio such as IP transit, (remote) Peering, cloud connect to the customers, Capacity sales Team and BICS sales community if needed.
- Support Capacity Sales team to present BICS' IP product portfolio such as IP transit, (remote) Peering, cloud connect to customers, define the right commercial models (in collaboration with Product Management), and ensure fast provisioning process from contract to invoice.
- Analyze customer needs to translate them into BICS solutions in order to shorten the sales cycle.
- In collaboration with Capacity Product management and Capacity Business management, build business cases in order to help the Capacity business expanding its reach and presence across the globe.
- Act as the interface between the Capacity sales community and product management to ensure knowledge transfer to the sales community as needed.
- Act as the interface and point of contact between Capacity sales community and Operations for any quality related issues and ensure best customer experience.
- Guide the Capacity sales organization and work to prioritize activities, including supplier and customer acquisition prioritization, and create a complete whitespace of the opportunities in the region both on the supply and customer side; set up the best regional go-to-market strategy in close collaboration with Marketing and Product management, in order to increase BICS' market share in this area.
- Minimum experience: 5 years of experience in IP world.
- Language skills: Fluent English is required. Other languages are an asset depending on the region.
Required technical competencies:
- Expertise in The IP transit world and financial models applied in the industry.
- Market and regulatory knowledge in the respective region.
- Business acumen to build business cases to help customer acquisition.
- Strong technical and commercial aptitude to articulate the solutions to customers & suppliers.
Please bear in mind the position is offered on a permanent contract (CDI). Thank you
Why BICS?
- We are international, diverse, and inclusive: You will be part of a very diverse and international team. The BICS team counts around 55 different nationalities. Get to know about other cultures while interacting with your colleagues globally.
- Our company culture is strong: You will be working in a dynamic environment where we encourage our people to embrace a Growth Mindset and empower them daily to bring new ideas, experiment and collaborate towards efficient innovation.
- We invest in our people: From talent programs and mentorship possibilities to Learning and Development channels, but also a strong emphasis on internal mobility, we foster an environment where upskilling, career coaching and leadership development will help you maximize your potential.
- Remote and flexible working are part of our DNA: We believe in the power of flexibility and autonomy. Our people make their own work arrangements, they generally come to the office 2 days a week and are free to work from home the rest. We also allow our employees to work 10 working days a year from their travel destination.
- Our list of benefits is exhaustive: Because we know the offer makes a difference, our salary package is more than attractive:
- A competitive base salary and short-term incentives (a yearly bonus linked to individual and company performance).
- Comprehensive insurances including hospitalization insurance, outpatient care insurance, life insurance, disability insurance and travel insurance, fully funded by BICS.
- A supplementary pension plan, fully funded by BICS.
- A flexible mobility package including a company car or car allowance, a mobility budget for flexible commuting including a fuel card, bike lease options, etc.
- A telco offer including free internet at home, budget for a mobile phone, a monthly phone plan and many discounts on the Proximus products catalog.
- Additional benefits such as meal and eco vouchers, 32 vacation days, corporate discounts through Benefits@Work,…
- Wellbeing at work: yoga and pilates classes, corporate events, etc.
Get a flavour of PXS global activities by looking at our video:
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