Office & Operations – Antwerp, Belgium
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Office, Operations – Antwerp, Belgium
Auctentic is a private advisory house specializing in luxury jewelry, diamonds, colored gemstones and watches.
We are looking for an Office, Operations & SDR Coordinator to support our activity in Belgium and the Netherlands.
Responsibilities
Manage incoming and outgoing shipments of valuable items
Coordinate couriers, documentation, deliveries and collections
Handle day-to-day office operations and administration
Support basic financial administration, including invoices and coordination with bookkeeping/accounting
Contact and qualify incoming leads by phone, WhatsApp and email
Follow up with potential clients and collect missing information
Update leads and activity in the CRM
Support the sales and valuation teams with operational and administrative tasks
Requirements
Previous experience in operations, office management, administration, customer service or SDR
Strong communication and organizational skills
Independent, responsible and detail-oriented
Comfortable speaking with clients and following up proactively
Fluent Dutch - mandatory
Fluent English - mandatory
French - an advantage
CRM experience - an advantage
Experience in luxury goods, jewelry, watches or logistics - an advantage
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Office & Operations – Antwerp, Belgium
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