Formalities Officer/Paralegal
il y a 1 semaine
FORMALITIES OFFICER
Ready to embark on an exciting journey with a team of passionate individuals in the Intellectual Property industry?
Our dynamic and rapidly expanding start-up, iPify, is seeking talented and driven Formalities Officers/Paralegals to join us in Brussels, Belgium. As a key member of our team, you'll have the opportunity to play a crucial role in processing customer instructions and collaborating directly with our expert network of agents.
We look forward to welcoming a talented professional looking for the opportunity to be part of something special.
KEY RESPONSIBILITIES
Efficiently manage high volumes of customer instructions while adhering to internal procedures and legal requirements.
Prepare invoices that perfectly align with our customers' portfolios.
Keep a sharp eye on operational and official deadlines while performing quality checks and ensuring everything runs smoothly.
Provide outstanding customer support through our software tools, email, and phone, and proactively resolve any issues.
Contribute to quality processes by proposing innovative improvements to platform functionalities and templates.
Strengthen the team dynamic and play a role in sharing best practices across the company.
THE IDEAL CANDIDATE
You're highly organized, structured, and calm under pressure. You possess excellent analytical and detail-oriented skills combined with empathy for your customers. You can easily handle multiple projects simultaneously and work both independently and as part of a team. You are also comfortable with managing recurring tasks.
You have excellent written and oral communication skills in English (minimum C1 certified level) and another language (native or minimum C1 certified level), and experience with Google Workspace.
You have successfully acquired a 1st experience in administrative and/or customer service.
You're a problem-solver with a curious mind. You thrive in a fast-paced international environment and enjoy being involved in the creation and growth of a start-up.
Don't miss out on this opportunity, apply now and join the iPify revolution
OUR OFFER
Permanent contract.
Package including non-statutory benefits (meal vouchers, hospital insurance, eco-vouchers).
Flexible working hours and homeworking policy.
In the heart of Brussels, on avenue Louise, with public transportation on our doorstep.
PRACTICAL DETAILS
Start Date: asap
How to apply: send your CV and a cover letter in English to jobs@ipify.app
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