Information Technology System Engineer

General Mission The team is currently looking for a highly motivated IT system Engineer You will work alongside with a team of developers and engineers in close collaboration with our Head of IT and our Head of QARA. Your primary focus will be the installation, configuration, maintenance, and troubleshooting of both Windows and Linux operating systems. This position will play a critical role in ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. You will ensure that our solution (NeuroClues) is safe, effective, and compliant with medical device standards. Main responsibilities Install, configure, and maintain Windows and Linux operating systems on desktops and servers. Provide support for software installation, configuration, updates, and troubleshooting. Manage user accounts, permissions, email, anti-virus, and anti-spam. Monitor system performance and carry out system tuning to ensure optimal operations. Implement and maintain system security and data backup/recovery strategies. Provide technical support and guidance to users with a high degree of customer service. Document system configurations, changes, and problem resolutions. Stay current with system information, changes, and updates relevant to our user environment. Participate in the research and recommendation of innovative, and where possible, automated approaches for system administration tasks. DevOps expertise on servers. Educational Background: Bachelor's degree in Computer Science, Information Technology, or related field or at least 5 years relevant experience in the field. Technical Skills: Proven experience managing Windows and Linux environments, including Fedora, Ubuntu, CentOS, or RedHat. Familiarity with desktop and server hardware, software, and networking systems. Knowledge of system vulnerabilities and security issues. Advanced knowledge of patch management and software distribution. Knowledge of JumpCloud and IT Automation platform like Ansible would be a plus. Ability to script in Bash, PowerShell, or other languages is a plus. Analytical and Critical Thinking: Excellent problem-solving skills and the ability to work under pressure. Communication and Collaboration: Strong documentation skills to maintain ISO 27001 certification. Excellent written and oral communication skills. Other: Certifications such as Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE), or CompTIA Linux+ are advantageous. Knowledge about ISO 62304 standard about medical device software life cycle processes in a plus You are : Pragmatic in your actions, hands-on, willing to go beyond the design of the product and to handle a large action scope (design, prototype, test, validation and production) Care for internal and external customer as well as for our patients with excellent interpersonal communication skills Trusted by your team to be a solution finder, autonomous, able to propose collaborative solutions and to identify priorities. Work in a highly innovative environment with state-of-the art technologies. Willing to empower people around you while being an assertive person with very good interpersonal and communication skills Having quality at the core of all actions, rigorous and demonstrate attention to detail, without losing the general picture Offer An Empowering organization with a strong culture of Trust, Respect, Quality, and Pragmatism. No bosses, only coaches; 80%, 90% or 100% Permanent Contract; Work from anywhere in Belgium. Policy with 1 day/week in the office (Louvain-La-Neuve) Flexible working hours; Asynchronous communication; Health insurance; All collaborators are shareholders; A fun to work with team; A great possibility to have a positive impact on patients. About our company In 2020, we decided to launch NeuroClues with a team of doctors and engineers to help our healthcare system jump the chiasm of technology. We believe in cross fertilization allowing to find answers to complex healthcare problems amongst other existing fields. We are committed to positively impact humankind. We want to provide Pragmatic healthcare innovation to emPower People. Our first mission is to develop and propagate an eye-tracking lab to help objectively diagnose neurologic diseases through instant quantification of the clinical examination. We are now fully funded and are looking for a collaborator in this adventure as we strongly believe in the capacity of collective intelligence to tackle intricate issues.