Senior AI Experience Architect

Il y a 4 heures

belgium belgium Genesys Temps plein

Genesys is seeking an AI Architect to design end-to-end AI systems for customer experience use cases. You will architect production-ready AI solutions using LLMs, deterministic workflows, and orchestration layers, across self-service, agent copilot, and journey management.

You will optimize RAG, knowledge architectures, and ensure AI outputs align with trusted data sources while balancing latency, cost, and governance. This role emphasizes real-time data, context management, and scalable design.