Infrastructure Engineer

Your role As Infrastructure & Workplace Support Engineer, you will: Ensure the availability, stability and security of the IT workplace and underlying infrastructure Deliver high-quality 1st and 2nd line support to end users Take ownership of endpoint lifecycle management, identity & access management and security tooling Actively contribute to IT improvement projects and future office expansions You will work closely with internal stakeholders and external partners, while maintaining a high standard of service and documentation. Key responsibilities Infrastructure & Workplace Provide 1st and 2nd line IT support across the organisation Manage and support Windows workstations, peripherals and printers Administer endpoint management using Microsoft Intune Coordinate hardware support and repairs (e.g. laptops, printers) Identity, Access & Security Manage Microsoft 365, Azure AD and Active Directory Handle user lifecycle and access rights Support and operate security tools (e.g. endpoint protection, Zscaler, CyberArk) Apply security best practices in daily operations Collaboration & AV Support Microsoft 365 services (Outlook, Teams, SharePoint) Ensure smooth operation of meeting rooms and audiovisual solutions Projects & Continuous Improvement Participate in IT projects (migrations, upgrades, new tools) Support software-related projects (incl. SAP-related initiatives) Contribute to the setup of IT infrastructure for future offices (incl. France) IT Service Management Manage tickets and incidents via ServiceNow Maintain documentation and IT SOPs Work according to ITIL-based processes Your profile Required 7–10 years' experience in IT support / infrastructure roles Strong hands-on experience with Microsoft 365, Azure AD, Active Directory Solid knowledge of Windows endpoint management (Intune) Good understanding of networking fundamentals (IP, WiFi, Ethernet, SSL/TLS) Experience with service management tools (ServiceNow or similar) Fluent Dutch and English, good French Autonomous, structured and solution-oriented mindset Nice to have Microsoft 365 or security-related certifications Experience with network/security platforms (e.g. Fortinet) Familiarity with ITIL practices Basic scripting or PowerShell experience What we offer A senior, autonomous role with real ownership and impact Exposure to infrastructure, security and IT projects A modern Microsoft-based IT environment Competitive salary package including company car and benefits A professional, collaborative and pragmatic working environment Interested? Contact us directly for a confidential discussion.