Finance Key User
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Finance Key UserRequisition ID: 3217
Location: Louvain-la-Neuve, BE
Work regime: Part-Time
Kind of contract: Open Ended Contract
Are you passionate about digital transformation and finance? As an ERP Key User and Digital Support Specialist, you'll play a crucial role in enhancing digital knowledge within our finance team. You'll provide ongoing support to end-users, ensuring they are proficient with our systems and tools. Acting as a bridge between end-users and the IT team, you'll translate business requirements into technical specifications and identify opportunities for process improvements.
Challenges we trust you with- Serve as the 2nd level of application support for end-users worldwide and train Super Users.
- Maintain up-to-date governance (master data, access management) and monitor data quality.
- Collect business requirements, conduct testing, resolve issues based on priorities, and ensure user-friendly solutions.
- Ensure seamless integration in end-to-end processes like Record to Report, Lead to Cash, and Source to Pay.
- Prepare and deliver end-user training materials and keep process documentation current.
- Foster excellent relationships with end-users and Business Process Owners through effective communication.
- Participate in digital projects and rollouts as a key user for all entities, ensuring system compliance and functionality.
You have:
- Experience with an ERP system, ideally SAP.
- Experience working in project-mode at your current employer.
- Financial acumen and a track record of business process improvement.
- SAP Fi/Co Finance Key User or accountant with a technical interest.
- SAP S4/Hana experience is a plus.
- Strong presentation and communication skills in both French and English.
- Team Player: Collaborative and supportive, you work effectively within a team and communicate clearly with users to understand their needs and explain solutions.
- Early Adopter: Curious about digital changes and quick to embrace new technologies.
- Problem-Solver & Data Analyst: Efficiently troubleshoot and resolve technical issues, and analyze data to identify trends and improve support processes.
- Adaptable: Flexible in adapting to changing business cases and environments, staying updated with the latest technology trends.
- Detail-Oriented: Strong organizational and analytical skills, capable of managing multiple projects and stakeholders efficiently.
- Bi-lingual (FR/EN): Proficient in both French and English; additional languages are a plus.
- Willing to Travel: Open to occasional travel (up to 10% of the time).
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