Team lead
il y a 1 semaine
Job Description Job Title: Team lead - IT Service Quality and Support Location: Belgium Languages: English, French, Dutch Homework: 3/5 Requested Start Date: 5 Jan 2026 Duration: 12 months - B2B contract only. Max Buy-in Price: 500-550 (negotiable) Description The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together to address the biggest issues facing the world in a way that drives positive impact. Are you eager to join a team fueled by open and curious minds? People who are passionate about their work and create new solutions for a new day? Then you're at the right place. Bring your talent. Learn new skills. Make a positive impact. We enable to achieve its Digital Strategy and have a tangible impact on digital transformation by being a "one-stop-shop" for all digital initiatives, whilst driving innovation, enhancing digital capabilities and integrating technologies to create competitive business advantages for our clients. Your Impact ● Lead and manage the Service Quality and Support team, combining IT Helpdesk and IT Service Management (ITSM) functions. ● Drive operational excellence and foster a culture of accountability and continuous improvement. ● Oversee service performance, service transition, and service design initiatives. ● Develop and implement strategies, policies, and processes to enhance service quality and user experience. ● Establish and monitor KPIs to track and improve service delivery. ● Manage relationships with external service providers and vendors, ensuring compliance with SLAs. ● Ensure robust incident management and disaster recovery planning. ● Participate in budget planning and resource allocation. ● Provide expert guidance to stakeholders on IT service quality and support matters. About You ● Proven experience in IT Service Management and Support, ideally in a leadership role within a corporate environment. ● Strong ability to develop and execute tactical plans for service improvement and team development. ● Participate in yearly budget cycles and manage budgets. Ability to optimize resource allocation to maximize efficiency and achieve cost-effectiveness. ● Demonstrate autonomy, initiative, rigor and involvement; ● Excellent organizational, interpersonal and communication skills; ● Appropriate knowledge of English (spoken/written) is mandatory, plus being fluent in French or Dutch.
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Recruitment Team Lead
il y a 4 semaines
Laeken, Belgique Alpen Agency Temps pleinRecruitment Team Lead – Market Leader (Brussels) Hands-on leadership • End-to-end recruitment • High-performance culture Our client, a leading player in Brussels, is looking for a hands-on Recruitment Team Lead to guide a team of two consultants while remaining actively involved in end-to-end recruitment and client management. This is an opportunity...
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Recruitment Team Lead
il y a 1 semaine
Laeken, Belgique Alpen Agency Temps pleinRecruitment Team Lead – Market Leader (Brussels) Hands-on leadership • End-to-end recruitment • High-performance culture Our client, a leading player in Brussels, is looking for a hands-on Recruitment Team Lead to guide a team of two consultants while remaining actively involved in end-to-end recruitment and client management. This is an opportunity...
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Development Team Lead
il y a 5 jours
Laeken, Belgique NTT DATA Europe & Latam Temps pleinNTT DATA – a part of NTT Group - is a Top 10 global IT services provider, headquartered in Tokyo, with over 150,000 employees. We deliver consulting solutions by combining specialized sectorial knowledge, our transformation management skills, and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as...
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Team Leader Life Insurance
il y a 5 jours
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Team Leader Life Insurance. We need you! The project: Our client in the insurance sector, is seeking an experienced Team Leader Life Insurance to strengthen their team. As a Team Leader, you will be responsible for: Managing and coaching the team by providing guidance, day-to-day support, and training whenever needed....
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IT Support Team Lead
il y a 4 semaines
Laeken, Belgique Hemmersbach Temps pleinRole: Lead and manage a team, ensuring efficient resource allocation, fostering team collaboration, and driving team performance through effective leadership and support Provide technical guidance and mentor team members while assisting them with technical issues and challenges Facilitate communication and collaboration within the team as well as managing...
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Web frontend Team Lead(M/W/D)
il y a 2 semaines
Laeken, Belgique Immoweb Temps pleinJob DescriptionAs a Team Lead, you will be responsible for leading a small, dedicated team of web developers in the design, development, and maintenance of our core applications. You'll be a hands-on leader, spending a significant portion of your time coding while also mentoring your team, fostering a culture of technical excellence, and driving project...
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Satellit - Senior Project Manager / Team Leader
il y a 3 semaines
Laeken, Belgique Satellit Temps pleinSenior Project Manager / Team Leader Job Overview: Lead an internal development team in a large digital transformation initiative, overseeing end-to-end IT delivery, service management and team development using Agile and other methodologies." Key Responsibilities: Manage the entire project lifecycle from requirement gathering to production deployment....
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Electrical Team Leader H/F/X
il y a 2 semaines
Laeken, Belgique Daoust Temps pleinDescription de l'annoncePour une société comprenant plusieurs implantations en Belgique, Daoust Bruxelles recherche un Electrical Team Leader: Missions principales :• Interface entre les travaux internes et les sous-traitants• Supervision de 3 électriciens internes (horaire : 8h-17h lun-jeu / 8h-16h ven)• Suivi et...
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Team Lead IT Analysts
il y a 6 jours
Laeken, Belgique CareerWallet Temps pleinSmals réalise des projets ICT innovants dans l'e-gouvernement et l'e-santé pour les institutions de la sécurité sociale et des soins de santé. Pour Smals, "ICT for society" n'est pas qu'un slogan : tous nos projets profitent à la société. Smals contribue au portail de la sécurité sociale et à la plateforme eHealth. Les projets novateurs sont notre...
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Smals - Team Lead IT Analysts
il y a 1 semaine
Laeken, Belgique Smals Temps pleinUw rol Als Team Lead IT Analysts werk je binnen een team dat op een Agile manier wordt beheerd en ondersteun je andere teamleden. Als teamcoördinator ben je in de eerste plaats een people manager: Je organiseert, leidt en definieert de doelstellingen. Je begeleidt, coacht en motiveert de leden van het team en moedigt hun persoonlijke ontwikkeling aan. Je...
