IT Support Engineer
il y a 3 semaines
Voor onze klant zijn wij op zoek naar een gemotiveerde IT Support Engineer die graag deel uitmaakt van een groeiende organisatie. Ben jij het type dat graag het eerste aanspreekpunt is voor IT-gerelateerde vragen? Wil je werken in een klein en hecht team waarin je jouw vaardigheden verder kunt ontwikkelen? Als jij graag een bijdrage levert aan het dagelijks beheer van de ICT-infrastructuur én meewerkt aan uitdagende optimalisatieprojecten volgens de ITIL-methodologie, dan is deze rol wellicht iets voor jou.
Klinkt dit als jouw volgende uitdaging? Wil je jezelf verder ontwikkelen in een dynamische omgeving? Solliciteer dan nu
FunctieomschrijvingTaken:
- Jij fungeert als het eerste aanspreekpunt voor alle IT-gerelateerde vragen en problemen, waarbij je eerstelijnsondersteuning biedt aan je collega's.
- Samen met het team werk je dagelijks aan het beheer van de ICT-infrastructuur, waarbij je actief bijdraagt aan het verbeteren en optimaliseren van processen.
- Je werkt nauw samen met de Senior System Engineer aan verschillende infrastructuurprojecten en verbetervoorstellen om de organisatie verder te helpen.
- Terugkerende issues signaleer jij snel volgens het ITIL-principe, en draag je bij aan de transformatie van de helpdesk naar een efficiëntere servicedesk.
Jouw kwalificaties:
- Een IT-diploma of relevante werkervaring in de sector.
- Enkele jaren ervaring in een vergelijkbare supportfunctie, met uitgebreide kennis van infrastructuur zoals Windows OS, Office 365 en Active Directory.
- Communicatief vaardig, oplossingsgericht en stressbestendig.
- Een passie voor IT en gedreven om verder te groeien binnen het vakgebied.
Aanbod:
- Motiverend salarispakket met extralegale voordelen, waaronder maaltijdcheques en een hospitalisatie- en groepsverzekering.
- Mogelijkheid om een fiets te leasen voor woon-werkverkeer.
- Werkweek van 40 uur, wat recht geeft op 12 extra vakantiedagen per jaar.
- Veel ruimte voor persoonlijke ontwikkeling, autonomie en betrokkenheid bij innovatieve IT-projecten.
- Ondersteuning van een positieve teamcultuur en een hecht IT-team.
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