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Customer Support
il y a 1 semaine
Customer service , support, sales support , klantenservice? Ben je op zoek naar een allround administratief-commerciële uitdaging regio Ninove? Onmiddellijk vast contract
Werkgever actief in chemie
Gebeten door customer service en gepassioneerd door supply chain? Je bent enthousiast, communicatief heel sterk in het Engels, klantgericht en je voelt je als een vis in het water in een internationale dynamische omgeving?
Je zal verantwoordelijk zijn voor de volledige verwerking van Europese orders op administratief, logistiek, commercieel en financieel vlak.
Jouw takenpakket:
- Je ontvangt en verwerkt orders en bestellingen van stalen.
- Je zal werken met MS Dynamix 365 Business control, MS-Office of gelijkaardige programma's.
- Je staat in voor inkooporders en zorgt ervoor dat alle vragen van klanten tijdig worden verwerkt.
- Je doet de communicatie over de afhandeling van klantenorders.
- Je zorgt voor de facturatie en de verwerking van retours van klanten.
- Je verwerkt de transport- en exportdocumenten.
- Je staat in voor de afhandeling van klachten van klanten.
- Je communiceert met het Europese verkoopteam en logistieke partners.
- Je doet de follow-up van de betalingen.
Teamdynamiek: Je zult deel uitmaken van een gefocust team dat gedreven is om alles van begin tot eind af te ronden.Profiel- Je hebt ervaring in klantenservice en je hebt een logistieke achtergrond.
- Je hebt een bachelor diploma op zak of je bent gelijkwaardig door relevante ervaring.
- Je spreekt en schrijft vloeiend Nederlands en Engels en je kan een gesprek voeren in het Frans. Kennis van andere talen is een pluspunt.
- Je kan vlot werken met de computer (Excel).
- Je kan zowel zelfstandig als in teamverband werken.
- Je kan je aanpassen aan veranderende taken, prioriteiten en frequente onderbrekingen.
- Je bent communicatief sterk en je luistert naar de wensen van de klant.
- Je hebt sterke administratieve en organisatorische vaardigheden.AanbodOnmiddellijk vast contract met een voltijdse of 4/5de tewerkstelling
Telewerk 1 dag per week
Internationale klantencontacten - hoofdzakelijk communicatie via mailverkeer.
Werkuren van uur, op vrijdag werk je tot 16 uur.
Voltijds 39 uur per week, bijkomend 6 extra ADV dagen op jaarbasis
Adecco zicht op budget aanwerving We bespreken dit graag met je
Adecco Permanent Recruitment Center werkt enkel op vacatures die jou een onmiddellijk vast contract garanderen. Wij staan in voor rekrutering & selectie bij onze klanten.
Interesse in deze vacature? Solliciteer online, wij garanderen een snelle en discrete behandeling van je kandidatuur.
Zit je nog met vragen? Of is dit jobvoorstel niet helemaal wat je zoekt?
Contacteer ons, wij bespreken graag mogelijkheden op maat.
Adecco Perm Recruitment Center
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