ServiceNow Senior Consultant

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Company

Business Unit

Consulting

Primary Location

Field of interest

Technology

Industry Focus

Industry Agnostic

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Can't wait to make an impact on the world?You're not alone. Join us in driving progress in the working world and beyond.

Your journey with us

Are you passionate about technology? Energized by a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, work with a ServiceNow Global Elite Partner and establish a culture focused on adding business value? If you are seeking a role that offers you the opportunity to advise clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Technology Strategy & Transformation (TST) ServiceNow practice.

Work you will do

Deloitte is an industry leader in our client's Enterprise Service Transformations. We recognize that the backbone enabling our clients aspirations for advancement solutions often involves next-gen ServiceNow implementations. From blueprint, to implementation, and ongoing services we offer a full scope of innovative solutions to help meet those goals.

Our talent is ready to innovate, grow our services, and empower our clients to leap frog forward in their technical capabilities. Building your career here offers the opportunity to work with cutting-edge technologies delivering next-Gen ServiceNow solutions. We embrace the tech enthusiast mindset and encourage our talent to keep their skills evolving at the speed at which the marketplace desires.

ServiceNow has undoubtedly transformed the way technology enables businesses to perform. It represents a radical shift in how IT services are obtained, used, and managed. Companies are navigating through the various options and deciding between single, or a combination of solutions, across different and dynamic platforms. Our employees are empowered to think outside norms and provide innovative solutions to enable our clients IT successes.

Let's talk about you

Very excited to speak with candidates who have or hold

• Minimum a Bachelor's degree (preferably a Master's degree)in Business, Information Systems, Computer Science and 3+ years of relevant work experience
• Minimum 2 years experience with ServiceNow implementation, especially in IT Service Management, Customer Service Management, IT Business Management or IT Operations Management
• Certified ServiceNow System Administrator
• Experience with solutioning and delivering complex enterprise technology implementations
• Experience identifying and resolving potential trade-offs or conflicts among technical solutions options, and ability to align this with business outcomes or impacts
• Strong business acumen, with the ability to quickly translate theoretical concepts into practical outcomes that deliver business value
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
• Excellent command of written and spoken English, as well as either Dutch or French
• Ability work independently and manage multiple task assignments

Ideally, you

• have experience with g eneral technology implementation and software development lifecycle experience
• have experience in all phases of the Application Development Lifecycle, Agile Management
• obtained certifications in IT Service Management, Customer Service Management, IT Business Management, IT Operations Management and ITIL

Consulting stands for connecting innovation, transformation and leadership. We help our clients imagine, deliver and run their future, use the latest technologies, from strategy development through implementation. Because impact isn't created alone. Together we can make history, join us

Achieving business outcomes and continued growth demands a strategic roadmap and smarter insights. The solutions implemented today will help pave the way for success tomorrow.

Enterprise Performance is about achieving maximum impact and value from investments in finance, supply chain, and IT operations requires a holistic view of key business functions from strategy through process design and technology enablement

The Technology Strategy & Transformation team helps clients reset their IT strategy and implement the systems and solutions, including cutting-edge cloud services, from roadmap design phase throughout every step of the transformation journey. Internet of Things is one of our main focuses, driven by the ambition to use IoT to create real business value for our clients. Our practice is a dynamic blend of technologists, strategists, engineers and designers who use technology, data and science to drive major business innovations that deliver real-world value. Through an unmatched combination of creative vision, deep industry experience and state-of-the-art technology knowledge, our IoT practice is reimagining—and rewiring—how businesses work with the purpose to create lasting impact for our clients. Not to mention, joining our IoT team is the opportunity to hop on a fun and meaningful career In case you missed it in the press, we've had some major success lately: our team was recently named a Global Leader in Internet of Things (IoT) services by Forrester. We're very proud of this honor, which supports Deloitte's position as the #1 professional service provider in the IoT services market.

Who is Deloitte?World-leading professional services firm, we offer value added services in audit & assurance, risk advisory, accounting, tax & legal, consulting and financial advisory.

+6000 dedicated professionals, active in +10 offices throughout the country, take great pride in supporting our clients with multidisciplinary expertise, industry knowledge, and innovative solutions. We offer services to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

Be the true youWe foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.

Never stop growingDiversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

We practice what we preachAs a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values .

Life looks different for each of us, so we created a varied benefits package that you can tap into:

• My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
• Sustainable transport options offered
• Flexible work arrangements for all and initiatives supported
• Wellbeing tips and activities powered
• Topped off with other health benefits and insurance opportunities

Empowering our employees withflexible work arrangementsremains essential in today's reality:

• Hybrid workplace:combination of home office and on-site (+10 offices in Belgium or client's premises).
• Part-time employment: all our jobs are open to part-time work under a 90% or 80% regime.

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