Quality Operations Director

il y a 3 semaines


Bruxelles, Région de Bruxelles, Belgique Computacenter Temps plein
Our business is about enabling users through technology. Life on the team

Are you looking for a role in which you can work on sustaining & improving delivery of our IT operations at one of Computacenter's international strategic customers? Ensuring that we achieve contracted levels of service performance (SLA, KPI) at the agreed cost, while continually improving the service?

Do you enjoy working pro-actively in a no-nonsense environment - together with an international team ?


As an Operations Manager you'll join our dynamic Managed Services Team and work on-site with one of our larger & strategic customer.

the day-to-day activities at the customer site and the management of internal service providers to deliver service

management of third parties & sub-contractors to deliver service

ensuring timely and high-quality delivery

working as a team player and focusing on the well-being of the entire team

performance management & recruitment of your team(s)


You provide guidance to your team members (nationally and internationally) to ensure that they are working towards a common goal, and in collaboration with the clients' teams.

This technical knowledge is combined with solid leadership skills & a customer-oriented approach.

strong stakeholder management skills and experience in leading teams

excellent project management, presentation, and communication skills

good knowledge of MS Office is required (Excel, PowerPoint)

You'll need to be able to express yourself fluently in English and have good Dutch and/or French skills.

we have excellent development opportunities through training, on-the-job projects, mentoring, etc

Working in a fun and vibrant 'one team' culture that thrives on putting the customer first & celebrating success - together
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