Clinical Application Specialist Belux
il y a 1 semaine
We have an exciting opportunity for the Clinical Application Specialist position within ALCON Benelux, based in Mechelen.
In this position, you will play a crucial role in our company's success by training our clients on how to work with our Surgical products.
THE MAIN TASKS OF THIS ROLE ARE:
- Ensure successful implementation of all equipment and software upgrades at clinical sites for all relevant devices.
- Provide clear and accurate documentation of each site visit via a standardized reporting mechanism (CRM Tool) within 48 hours of completion of the visit.
- Identify and report all adverse events and device deficiencies to Medical Safety per company protocol.
- Refer inquiries related to unapproved uses of technologies.
- Address reports of Adverse Events requiring root cause analysis and requests for feedback/input from physicians as requested by Clinical Applications management in cooperation with Medical Safety, as appropriate.
- Collaborate as appropriate with Field Service Engineers to support clinical sites on new installations, site support and trouble shooting.
- Collaborate as appropriate with the Field Service team and Sales Reps to ensure clinical training is scheduled for new installations and needs for ongoing surgical support.
- Provide constant feedback to R&D via approved communication plan on clinical performance of products.
- Respond to unsolicited requests for information related to Alcon medical devices, per SOPs and Ethics and Compliance Guidelines.
- Attend and support Medical Congresses, fellowships, conferences, exhibits, seminars, and wetlabs as requested by Clinical Applications management.
- Assist with convention demonstrations as deemed appropriate by management per SOPs.
- Achieve clinical certifications to meet requirements and scope of responsibilities.
WHAT YOU'LL BRING TO ALCON:
- Fluency in Dutch, French and English
- Master degree or Bachelor degree with relevant experience.
- 2 years of relevant experience (Medical Devices experience is a plus but not a deal breaker we value enthusiasm and drive above all)
- Strong People/stakeholder Management skills
- Excellent organizational and communication abilities.
- Proactive mindset
- Flexible and willing to travel in Belgium and Luxembourg
- Manage your own workload and schedule while working within the given framework & guidance
- Collaborate with teammates to share best practices and learnings as work evolves
- See your career like never before with focused growth and development opportunities
See your impact at
ATTENTION:
Current Alcon Employee/Contingent Worker
- Find Jobs for Employees
- Find Jobs for Contingent Worker
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