support desk agent

Service Desk Agent Vacancy in BrusselsJoin our dynamic team in Brussels, Belgium as a Service Desk Agent. Dive into a role where you'll collaborate closely with top-tier IT teams, providing vital guidance and support regarding bespoke information systems and advanced ICT tools.Key Responsibilities: Offer user guidance and support for inhouse developed...

Job ID:HNMJD3329:Role: Service Desk AgentLocation:Brussels,BelgiumLanguage: EnglishDescription of the task: Looking to reinforce the Data & Knowledge Policy Support domain in the Horizon Data Intelligence team with a motivated Service Desk Agent with knowledge and basic experience of SAP Business Object. User guidance and support regarding the use of Horizon...

**Environnement de travail**Nous avons un poste de Service Desk Agent ouvert afin de rejoindre la Sureté de l'Etat**Description de fonction**Votre éventail de tâches contient:- L'enregistrement, l'analyse et le suivi des incidents (questions et demandes)- La gestion des incidents- Le transfert des incidents à un helpdesk interne ou externe ou à un autre...

ou just finished your studies? You want to pursue a personal project before launching your professional career? You would like to kick-start your career in a fast-paced and dynamic environment? You might need time and funding to make it happen, apply now to our Support Desk departmentEMVO is a rapidly growing non-profit organisation with a strong emphasis on...

ou just finished your studies? You want to pursue a personal project before launching your professional career? You would like to kick-start your career in a fast-paced and dynamic environment? You might need time and funding to make it happen, apply now to our Support Desk department EMVO is a rapidly growing non-profit organisation with a strong emphasis...

Function: Acting as the Single Point of Contact for operational issues and incoming calls requiring escalation beyond the Service Desk team's capacity- Monitoring Service Desk dashboards to ensure timely incident resolution according to business priorities and suggesting improvements or escalating when necessary Assisting in the preparation and...

For a great client of ours in the utility sector we are looking for a Service Desk Agent - 1st line.JobYou ensure maximum user satisfaction, working closely with your colleagues.You install the hardwarde for new users and ensure proper follow-up.Finally, you will be deployed to support ongoing projects.ProfileAt least a certification in ITYou are familiar...

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...

TalenCia Consulting is currently looking for a Senior Service Desk Agent for a renowned client in the center of Brussels.Location: Brussels (center)Duration: 6 months + extensions (CDI Contract possible for employees)Homeworking: Onsite for the first 6 months - then 2 days onsite and 3 at homeLanguages: Dutch-French-English trilingualRequirements:Min. 5...

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...

As an IT technical support officer, you'll install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, either over the phone or in person. You'll cover one or more areas of expertise, depending on the size of the organisation you work for. It's common practice for a technical IT support team...

Notre client, une entreprise leader dans le secteur des services informatiques, recherche des agents Service Desk maîtrisant le français et le néerlandais, pour rejoindre son équipe pour une mission de 6 mois.Notre client, une entreprise leader dans le secteur des services informatiques, recherche des agents Service Desk maîtrisant le français et le...

ou just finished your studies? You want to pursue a personal project before launching your professional career? You would like to kick-start your career in a fast-paced and dynamic environment? You might need time and funding to make it happen, apply now to our Support Desk department EMVO is a rapidly growing non-profit organisation with a strong emphasis...

**Tâches et responsabilités**:Vous êtes prêt à devenir notre nouveau Service Desk Agent ? Dans ce rôle, vous êtes responsable de nouer de bons contacts avec les clients, mais aussi avec vos futurs collègues afin de travailler efficacement. Cela en assurant le suivi des tickets clients tant en rapidité qu'en qualité. Tout est dans l'art de savoir...

You'll cover one or more areas of expertise, depending on the size of the organisation you work for. It's common practice for a technical IT support team to be divided into first and second-line support, with the second-line support staff handling the more specialised queries that the first-line support could not deal with.Responsibilities Service desk...

I'm interestedIT Support Agent (ENG + FR or German) - European InstitutionAre you communicative, driven, people minded and do you have a good experience of 3 years (min.) in IT Support? Well, Sogeti Belgium is looking for youAt the moment we are looking for an 'IT Support Agent ' for a European InstitutionNature of the tasks: Service desk agent, incident...

? Réception d'appels et de courriels, liaison de première ligne avec les clients : agent du service desk, agent chargé des incidents et des demandes.d'incidents et de demandes? Enregistrement des incidents et des demandes dans l'outil de gestion des services. Enregistrement de tous lesles détails pertinents des incidents/demandes de service en attribuant...

Service Desk Agent - Brussels - European CommissionDESCRIPTION OF THE TASKS AND THE SCOPE OF COMPETITIONThe following tasks will be performed:User guidance and support regarding the use of information systems, ICT tools and audio-visual systems. Participate to meetings as preevaluation to define the needs of the clients. Monitor the evaluation facility and...

Role: Service Desk AgentLocation: Brussels, BelgiumDescription:The following tasks will be performed by external service provider following ITIL framework:Technical support line 2 (mainly in Oracle) regarding the use of information systems Release notes of the information systems High level testing of the information systems (service to developer teams)...