Service Desk Agent

TalenCia Consulting is currently looking for a Senior Service Desk Agent for a renowned client in the center of Brussels.Location: Brussels (center)Duration: 6 months + extensions (CDI Contract possible for employees)Homeworking: Onsite for the first 6 months - then 2 days onsite and 3 at homeLanguages: Dutch-French-English trilingualRequirements:Min. 5...

**Environnement de travail**Nous avons un poste de Service Desk Agent ouvert afin de rejoindre la Sureté de l'Etat**Description de fonction**Votre éventail de tâches contient:- L'enregistrement, l'analyse et le suivi des incidents (questions et demandes)- La gestion des incidents- Le transfert des incidents à un helpdesk interne ou externe ou à un autre...

Job ID:HNMJD3329:Role: Service Desk AgentLocation:Brussels,BelgiumLanguage: EnglishDescription of the task: Looking to reinforce the Data & Knowledge Policy Support domain in the Horizon Data Intelligence team with a motivated Service Desk Agent with knowledge and basic experience of SAP Business Object. User guidance and support regarding the use of Horizon...

Service Desk Agent Vacancy in BrusselsJoin our dynamic team in Brussels, Belgium as a Service Desk Agent. Dive into a role where you'll collaborate closely with top-tier IT teams, providing vital guidance and support regarding bespoke information systems and advanced ICT tools.Key Responsibilities: Offer user guidance and support for inhouse developed...

Talencia Consulting is currently looking for a Service Desk Agent or one of renowned clients.Contract duration: 6 months + extensions (long term visibility)Requirements:Minimum 3 years of experience in a similar positionKnowledge of Service Now or other ticketing systemsKnowledge of Active DirectoryKnowledge of Cisco conferencing systems is a plusTrilingual...

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional...

For a great client of ours in the utility sector we are looking for a Service Desk Agent - 1st line.JobYou ensure maximum user satisfaction, working closely with your colleagues.You install the hardwarde for new users and ensure proper follow-up.Finally, you will be deployed to support ongoing projects.ProfileAt least a certification in ITYou are familiar...

Role: Service Desk AgentLocation: Brussels, BelgiumDescription:The following tasks will be performed by external service provider following ITIL framework:Technical support line 2 (mainly in Oracle) regarding the use of information systems Release notes of the information systems High level testing of the information systems (service to developer teams)...

Help Desk AgentThe job: Analyze, diagnose, and assist customers' requests on the full range of the client's products Make sure you provide a 1st call resolution service to your clients/customers. Maintain yourself up to date with the company's policies and new products Escalate to a higher level when you judge it necessary.This is what you need:To thrive in...

Ben jij een enthousiaste professional die voldoening haalt uit het ondersteunen van klanten? Heb je een passie voor het oplossen van problemen en een dienstverlenende instelling? Dan heeft nexuzhealth een uitdagende rol voor jou als Service Desk Agent Bij nexuzhealth werken we aan de toekomst van de gezondheidszorg door krachtige platformen en ecosystemen te...

? Réception d'appels et de courriels, liaison de première ligne avec les clients : agent du service desk, agent chargé des incidents et des demandes.d'incidents et de demandes? Enregistrement des incidents et des demandes dans l'outil de gestion des services. Enregistrement de tous lesles détails pertinents des incidents/demandes de service en attribuant...

**Tâches et responsabilités**:Vous êtes prêt à devenir notre nouveau Service Desk Agent ? Dans ce rôle, vous êtes responsable de nouer de bons contacts avec les clients, mais aussi avec vos futurs collègues afin de travailler efficacement. Cela en assurant le suivi des tickets clients tant en rapidité qu'en qualité. Tout est dans l'art de savoir...

Job Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...

Service Desk Agent - Brussels - European CommissionDESCRIPTION OF THE TASKS AND THE SCOPE OF COMPETITIONThe following tasks will be performed:User guidance and support regarding the use of information systems, ICT tools and audio-visual systems. Participate to meetings as preevaluation to define the needs of the clients. Monitor the evaluation facility and...

IntroductionWESTPOLE is currently searching for a Service Desk Agent to join one of our clients in Brussels.ONSITE / NEARSITE (Two days/week in office and living up two hours from Brussels).DESCRIPTION OF TASKSThe following tasks will be performed:Mastering of information sites and maintenance of the unit's knowledge base Followup of service quality in the...

COLLABORATEUR SERVICE DESK (H/F/X)Description de l'entrepriseL'hôpital de la Citadelle (Liège) est l'un des plus grands hôpitaux francophones de Belgique : plus de 600 médecins, une trentaine de spécialités, 4100 collaborateurs, 900 lits, 3 sites hospitaliers (Citadelle, Laveu, Herstal), une quarantaine de centres de prélèvements LaboCita répartis...

**Werkomgeving**Voor de Veiligheid van de Staat zijn wij op zoek naar een Service Desk Agent**Taakomschrijving**Uw waaier van taken omvat:- Het aannemen, registreren, analyseren en opvolgen van Incidenten (vragen en verzoeken)- Het afhandelen van incidenten- Het overdragen van Incidenten aan een interne of externe helpdesk of aan een andere verantwoordelijke...

Your role Your profile Wat wij verwachten •Je bezit een zeer goede schriftelijke en mondelinge kennis van Nederlands, Frans en Engels •Diploma ASO •Een of meerdere jaren ervaring als service desk agent in een ITIL-omgeving •Je neemt graag initiatief, werkt oplossingsgericht en bezit uitstekende communicatieve vaardigheden. •Stressbestendig...

IT SERVICE MANAGEMENTBRUSSELS:Sylvie ZimmerRecruiter_CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring a Service desk agent, to join the multicultural team of a prestigious European Institution in Brussels._Your Missions You handle user guidance and support regarding the use of information systems / ICT...