C003595 Technical Coordination Officer

il y a 1 semaine


Mons, Wallonie, Belgique EMW Temps plein

Deadline Date: Wednesday 5 June 2024

Requirement: Technical Coordination Officer

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 900

Required Start Date: 15 July 2024

End Contract Date: 31 December 2024

Required Security Clearance: NATO SECRET

Duties and Role:

Provide technical guidance to subordinate technicians. Support the planning and management of SOSB resources to meet SLA targets and additional commitments to projects. Act as CSU POC for coordination of Service Interruptions with ESOC. Manage local projects in the delivery of assigned services. Assist in execution of CIS budget for local services. Provide technical guidance Briefings to Chain of Command. Provide local crypto and network topology advice to Service Lines as required. Provide local radio and telephone system maintenance guidance and advice. Escalation of incidents to next tier support. Contribute to incident, change, configuration and asset management processes through ITSM toolkit. Liaise with higher tier support for projects, maintenance and procedures.

Requirements

Skill, Knowledge & Experience:

The candidate must have a currently active NATO SECRET security clearance A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidates particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of this post. Sound knowledge of ITIL processes, with proven experience in at least one of the processes, along with ITIL Foundation Certification. Working knowledge of fibre optic and copper cable installation, testing and techniques. Working knowledge of secure network topology, LAN and WAN systems. Working knowledge of legacy VHF radio technology, TDM Voice networks and VoIP deployment. Working knowledge of TCP/IP and standard networking and communication protocols.

Desirable Experience and Education:

Knowledge of policy, procedures, and organisation of NATO CIS. Prior experience of working in an international environment comprising both military and civilian elements. Proven experience leading team engaged in Project Work. Knowledge of NATO responsibilities and organization. Knowledge and experience leading technical teams. Certified Prince 2 Practitioner. Certified CISCO Network Entry Technician.

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