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Technical Documentation Custodian
Il y a 3 mois
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Working Location:Mons, Belgium**-
Security Clearance: NATO Secret**-
Language:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience: - Essential to have a Bachelor's Degree combined with a minimum of 2 years' experience in a similar position, or a Secondary education and completed advanced vocational education (loading to a professional qualification or professional accreditation) with 5 years post related experience
- 2 years of proven experience preparing and updating technical documents and guidance, ideally in an IT environment
- Proficiency in MS Office
- Experience with creating, managing, customizing content in MS SharePoint
- Previous experience with Enterprise Document Management System, ideally as an administrator
- Experience working with engineering teams to refine content and create visuals and diagrams for technical support content
- Experience in reviewing and providing administrative inputs into the development and maintenance of documents
- Experience with supporting IT environments in positions where it was necessary view at things from another perspective (similar to user support)
- Excellent communication abilities, both written and verbal, with the ability to write in explanatory and procedural styles and successfully articulate complex issues to a variety of audiences and teams
Desirable Qualifications/Experience:
- Previous experience and knowledge as technical author in the area of Cybersecurity
- Experience with the technical aspects of endpoint protection controls like antimalware
- Prior experience of working in an international environment comprising both military and civilian elements
- Experience in reviewing and providing administrative inputs into the development and maintenance of NATO documents
DUTIES/ROLE:
- Reviewing, testing and improving technical documents, manuals, procedures, technical specifications, and process documentation, explaining complex information in a clear and concise manner
- Transforming existing documentation into living documents within an EDMSbased system
- Implement and manage version control processes and ensure proper document lifecycle management
- Research, outline, write, and edit new and existing content, working closely with project teams to understand Cyber Security documentation needs and requirements
- Research, create, and maintain documentation templates that uphold organizational standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Maintain a comprehensive library of technical terminology and documentation
- Create, test and maintain the list of remote systems, as they Respond to related adhoc tasks given by the service delivery manager and section head
