Senior Technician
Il y a 7 mois
**Working Location**:Mons, Belgium
- **Security Clearance**:NATO Secret
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience**:
- Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience
- Prior experience in technical support and assistance for networking, WAN and voice systems
- Very good understanding of telecommunications/ network/ information technology solutions & products
- CCNA certified
- 2+ years' experience with, and knowledge of, Local Area Networks/Wide Area Networks (LAN/WAN)/ Telecommunications provider networks and services delivery based on NOKIA Service and Service Access Routers (SR/SAR), and Cisco routers and switches
- Experience in service management (i.e. Incident, problem management, etc.) and customer support focused approach in a control centre environment and experience in management and use of related toolsets (e.g. ITSM)
Experience in roles requiring the ability to handle multiple incidents simultaneously while adapting to constantly changing requirements
-
**Desirable Qualifications/Experience**:
- Strong analytical, organization, multitasking and prioritization skills
- Technical leadership experience
- Previous experience working in a Network Operations Centre (OC) / Service Operations Centre
- ITIL Foundation
- Prior experience of working in an international environment comprising both military and civilian elements
Knowledge of NATO responsibilities and organization, including ACO and ACT
-
**DUTIES/ROLE**:
- Supporting all areas of the ESOC, as part of a functional team
- Supporting Incident Management process, dispatching incidents to the relevant technical elements for resolution and performing operational impact assessment determining services affected and users impacted
- Providing technical level 1 support and assistance for LAN / WAN (data and voice)
- Monitoring, controlling and conducting first and second level of troubleshooting of all data systems and services in support of all NCI Agency customers and NATO missions. Administrates data and services monitoring and control platforms for optimum performance for use by the ESOC personnel
- Responsible for co-ordination with internal and external agencies to restore networks and communication services
- Assists in the direction and co-ordination of corrective action to regional and other control activities in the event of failure or degradation in any of the networks
- Utilises automatic data processing devices and tools within the ESOC and uses all available centralized service management tools to restore all services availability and quality at the agreed levels
- Follows senior guidance and established processes, cooperating when requested, to its development and improvement
- Participates in the development and delivery of the required on-the-job training to other technicians
- Propose, prepare, verify, and maintain services and systems documentation, to include; operational advice notices and level 1 documentation, accounting for interface standards and procedures
- If required, work in a shift pattern to provide 24/7 coverage
- Work on own initiative with limited supervision, may lead others as required
- Working and training with other business areas
- Deputize for higher grade staff, if required
- Perform other duties as may be required
-
Senior Technician
Il y a 7 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Senior Technician (Data Communications) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Senior Technician (Data Communications) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 2 yearspost-related experience. Or a secondary...
-
Senior Technician Csd
Il y a 4 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Senior Technician CSD - **Working Location**:Mons, Belgium** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience**: - Higher Secondary education or completed higher vocational training in a related field leading to a formal technical or professional certification with 3 years related...
-
Senior Technician
il y a 1 semaine
Mons, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) is a well-established and progressive defense contracting company in the Northern Virginia area just a few miles south of the Pentagon. We are a professional services firm established in 1972 that has a long-standing reputation for unrivaled technical and analytical support to some of the top decision...
-
Network Senior Technician
il y a 3 jours
Mons, Belgique Systems Planning and Analysis, Inc. Temps pleinOverview: Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...
-
Senior Technician Csd Level B4
Il y a 7 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Senior Technician CSD level B4 - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - 1+ year of recent experience, related to IT Service Desk functions - Prior experience of working in an international...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Senior Technician Csd Level B4 Reissue
Il y a 6 mois
Mons, Belgique Vector Synergy Temps pleinSenior Technician CSD **Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C001091 / Mons **Skills, knowledge, experience required**: - At least 1 year of recent experience, related to IT Service Desk functions; - Detailed knowledge and working experience of MS Windows Operating Systems (MS Windows); - Detailed knowledge and...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Senior Technician (Service Desk) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003047/ Mons **Skills, knowledge, experience required**: - A Higher vocational training in a relevant discipline with 2 years post-related experience; - Or a secondary educational qualification with 4 years post-related experience; - 2 years' of experience with, and...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C002955 / Mons **Skills, knowledge, experience required**: - Higher vocational training in a relevant discipline with 2 years post-related experience; - Or a secondary educational qualification with 4 years post-related experience; - 2 years' experience with, and knowledge...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Spektrum Group Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Whom we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Network Senior Technician
il y a 7 jours
Mons, Belgique Spektrum Group Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Whom we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003630/ Mons **Skills, knowledge, experience required**: - Higher vocational training in a relevant discipline with 2 years post-related experience; - Or a secondary educational qualification with 4 years post-related experience; - Prior experience in technical support and...
-
Chief Technician
Il y a 6 mois
Mons, Belgique Enterpryze Consulting Ltd. Temps plein**Chief Technician (Provisioning and Hosting) - **Working Location**:Mons, Belgium** - **Security Clearance**: NATO Secret** - **Language**:High proficiency level in English language **EXPERIENCE AND EDUCATION: **Essential Qualifications/Experience: - Higher vocational training in a relevant discipline with 4 years post-related experience. Or a secondary...
-
Senior Technician Csd
Il y a 4 mois
Mons, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Senior Technician Csd
Il y a 4 mois
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003729 / Mons **Skills, knowledge, experience required**: - Higher secondary education or a completed higher vocational training in a related field leading to a formal technical or professional certification with 3 years’ related experience; - Minimum 1 year of experience...
-
Chief Technician
Il y a 6 mois
Mons, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Spektrum Temps pleinSpektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. **Who we are supporting** The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT)...
-
Senior Technician
Il y a 7 mois
Mons, Belgique Vector Synergy Temps plein**Location**: Mons, Belgium **Security Clearance**: NATO Secret **Reference No**: C003419 / Mons **Skills, knowledge, experience required**: - Higher vocational training in a relevant discipline with 2 years post-related experience.; - OR a secondary educational qualification with 4 years post-related experience; - Practical experience in the...
