Guest Relation Internship
il y a 1 semaine
Holiday Inn Brussels Airport is a prime destination for travellers seeking to combine comfort, convenience, and top-notch service.
Nestled near one of Europe's most dynamic airports, our hotel is more than just a place to stay—it's a haven of comfort and camaraderie.
We strive to deliver an unforgettable experience to each guest, and we're looking for individuals passionate about customer service and the hospitality industry to join our team.
We are seeking aGuest Relations Trainee for an immersive experience of
at least five months. The
start date would be as from December
2024.
As a Guest Relations Trainee, you'll play a
pivotal role in shaping our guests' overall experience.
Here's what you'll be doing:
- Proactively
engaging with guests, anticipating their needs, and resolving any issues with efficiency and courtesy. - Occasionally assisting with
checkin and checkout procedures, providing
personalized assistance to each guest
-
Fostering meaningful conversations with our guests, forging lasting connections, and contributing to a
warm and welcoming atmosphere.
-
Supporting the reception team, gaining a comprehensive understanding of the hotel's operations.
Our ideal profile? Someone proficient in
English (a good knowledge of
French or
Dutch is a plus), enrolled in a
hospitality school or similar program, and most importantly, someone with a
burning passion for customer service. If you identify with this description, don't hesitate to apply
What to expect during your internship at Holiday Inn Brussels Airport?
- You will
develop practical skills in hotel management and
Guest Relations
- You will have the opportunity to participate in
internal training sessions and
networking events. - For students residing abroad, we offer
accommodation.
Complimentary lunch provided during your shifts.
-
Schedules are from
7am to 3pm and from
3pm till 11pm.
-
Collaborative work environment:
Join a dynamic and collaborative team that encourages idea exchange and creativity.
-
Wellness-focused company culture:
Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
-
Discounts on Products/Services:
Did you know that Holiday Inn Brussels Airport is part of the
Pandox investment group? We own and operate six other hotels in Belgium, including Crown Plaza Antwerpen, DoubleTree by Hilton, The Hotel.
Enjoy attractive discounts on rooms and restaurants across our various establishments as well as
access to the hotel's gym. You also benefit from
discounts for IHG hotels worldwide.
-
Responsible Initiatives:
Contribute to corporate social and environmental responsibility projects or initiatives.
Recruitment Process Steps
If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to better understand your expectations and goals. Then, you'll be invited for an in-person or Teams interview
We have a company culture that promotes
diversity, inclusion, and equal opportunities. Are you a person with a
disability who needs adjustments for your internship? Don't hesitate to let us know.
We look forward to welcoming you to Holiday Inn Brussels Airport
-
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