Meeting & Events Planner (M/w/x)

il y a 1 semaine


Bruxelles, Région de Bruxelles, Belgique The Dominican Hotel Temps plein

Objectives and tasks


As Meetings &Events Planner, you support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.

The M&E Planner also works closely with the Sales function to contribute to strategy and promotional activities.

Specifically, a M&E Planner will perform the following tasks to the highest standards:

  • Conduct Sales visits & Show arounds, presenting different tariffs taking the different possibilities of the hotel into account.
  • Create the event sheet and lead function sheet meeting with colleagues
  • Book all the necessary external services needed.
  • Supervision and Support before and during the event.
  • Maximize rooms, groups, conference and events revenue through proactive selling and commercial management techniques
  • Convert customer enquiries into confirmed sales and followup
  • Contribute to the strategy and planning activities of the Sales function versus budget and KPI's
  • Develop future and repeat business, contributing to the profitability of the Hotel
  • Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
  • Develop and expand current existing accounts, focusing on achieving repeat business and upselling opportunities
  • Seek proactive opportunities to increase sales and conversions within the Team
  • Focus on a consistently executed upselling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities
  • Preparing reporting for weekly meetings

Qualifications & requirements

  • Commercially skilled and experienced
  • Persuasive
  • Strategic
  • Diplomatic
  • Analytical
  • Structured
  • Decisive
  • Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must)
  • Having perfect writing and speaking skills
  • Having an eye for detail
  • Goaloriented
  • Creative

We are
The Dominican is a 4* deluxe design hotel, a destination for elegance in the historical centre of Brussels.

The Dominican is the first member of Design Hotels in Belgium, distinguishing itself by offering a unique product and indulgent hospitality.

The hotel offers 150 rooms, 3 meeting salons, a gym with sauna & hammam, a restaurant, bar & terrace.

What we offer:

Joining The Dominican Family is also:

  • 100 % Reimbursement of Public Transport
  • Ecocheque
  • 1 free night per year & Staff discount in the hotels of the Carlton Group, including Design Hotel worldwide
  • Fantastic and healthy meals
  • Uniform
  • Free online language classes
And having the great opportunity to

  • Live The Dominican experience
  • Have the possibility to work for an international company
  • Make 47 other amazing colleagues as your friend
  • Develop your career
  • Be part of a growing Company's Culture

Benefits:

  • Company events
  • Travel reimbursement

Schedule:

  • Day shift

Experience:

  • Hospitality: 3 years (preferred)

Language:

  • English (preferred)

Work Location:
In person

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