Delivery Specialist
il y a 2 semaines
MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.
At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.We're headquartered in Milan, Italy, where you'll find most of our employees but the teams you'll work with are across Europe and the UK.
About the RoleResponsibilities:
- Gather all the information required to set up the SaaS product for the customer
- Manage client requests and prioritize workflow
- Perform all the necessary tasks to configure the websites and the CRM for the customer to use the SaaS
- Perform the necessary product configuration to fulfill the customer requirements
- Present the progress and the final product to the customer and answer queries
- Tickets management in collaboration with R&D team
- Follow up with developers and product expert teams
- Cooperate with Success Manager in controlling the project scope (avoid scope creeping)
Requirements:
Requirements:
- Language spoken: Dutch (Flemish), French, good knowledge of English
- Minimum 2 years of experience, preferably in a SaaS company and similar role
- Excellent customer communication and problemsolving skills
- Strong knowledge in Wordpress CMS
- Good understanding of frontend technologies, including HTML5, CSS3, JavaScript
- Ability to convert comprehensive layout and wireframes into working HTML pages
- Notion in SEO
- Load content, create titles, SEO tags, and descriptions
- Understanding of PHP development will be appreciated
- Selfmotivated, Wellorganized and proactive
- Multitasking and flexible
Benefits:
Benefits:
- Good work / life balance
- An attractive salary package
- The opportunity to expand your knowledge and experience and to determine a career path based on your ambitions.
- You will be surrounded by open, driven and enthusiastic international team who are ready for each other
- A transparent, constructive and flexible company culture
- Autonomy, a broad range of tasks and room for initiative and ownership
- Training and guidance and experienced colleagues and by experts
- Access to Udemy
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