Delivery Lead Specialist
il y a 2 semaines
Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.
Responsible for supporting the country and using your functional and technical expertise and country specific knowledge to support the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines
Main Responsibilities:
Support Managers with client alignment, ensuring all information is accurate and provided on time Support the Sales process to ensure scope of service is feasible and highlight any concerns immediately to the Senior Operations Manager Provide support and guidance for all implementations and go lives, whilst ensuring automation and standards are utilized Lead projects designed to improve customer satisfaction and business performance Provide daily functional support to the teams, to support the successful delivery of payrolls Responsible for the maintenance of the Country Solution workbook Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes Responsible for Year End to ensure deadlines are met successfully Proactively identify upsell opportunities Support Management with the resolution of client escalations, along with lessons learnt Upskill and develop team members through training delivery and coaching to enable them to fulfil their role ALIGHT Security Standards are adhered and followed Ability to recognize and deal appropriately with sensitive and confidential information Time Recording to be completed on time and accurately Contribute to team meetings and raise any issues immediately to your Operations Manager Ensure you are up to date with all ALIGHT HR announcements and communications Build good relationships with all lines of businesses Participates in projects as needed and assignedKey Criteria to monitor performance
Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements Adherence to quality standards Adoption and support of innovation initiatives Reduction of client escalations through knowledge transfer to both clients and colleagues Demonstrate professionalism and act responsibly Ability to effectively communicate with all levels within the businessREQUIRED EXPERIENCE
Professional /Job Experience
Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll Ability to identify and mitigate risks Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint Flexibility to support a global and fast paced environment Attention to detail Excellent written and verbal skills Self-motivated and a willingness to learn Ability to collaborate and work in a team environment, as well as independently while adhering to processes and proceduresEducation and Training
Essential
BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience 5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment Expert knowledge on payroll processes, practices and associated legislationDesirable
HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications Experience managing small-medium scale projects We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
-
Delivery Lead
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Gaming1 Temps pleinTHE SCOPEWith 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth,...
-
Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Base 3 Temps pleinThe Digital communications services tribe is looking for a Delivery Manager responsible for the coordination and follow-up of deliveries for the Tribe.The department is on a journey of scaled agile transformation and requires to review its current delivery interactions with the waterfall projects and with the Infrastructure department working also in...
-
Service Delivery
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique NVISO Temps pleinAre you already experienced in the world of security and would you like to further increase your responsibilities and grow your career? At NVISO you have the opportunity and we look forward to getting to know youAs the Manager of the Service Delivery Management team, you will be responsible for overseeing the delivery of Managed Detection and Response...
-
IT Service Delivery Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Deutsche Bank Temps pleinIT Service Delivery Specialist:Job ID:R0309661Full/Part-Time:Full-timeRegular/Temporary:RegularListed: Location:BrusselsPosition Overview:About Deutsche BankDeutsche Bank is Germany's largest bank, the strongest and most stable economy in Europe. It operates in 59 countries and has a customer base in no less than 150 countries.Globally, the bank has 21...
-
B2b Lead Sales Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Canon Temps pleinPour le département Marketing, nous recherchons un(e)**B2B Lead Sales Specialist**Vous travaillerez dans un environnement de travail très moderne au sein de l'organisation Canon Benelux, basée à Diegem, et ferez partie du département marketing. Vous travaillerez également en étroite collaboration avec l'équipe chargée des campagnes de vente et de...
-
Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Equans Temps pleinde l'emploi:General overviewEquans have created a single, global, ERP Shared Line of Service (SLS) with 2 operating domains covering strategic ERP vendors and products, SAP, and Microsoft Dynamics, to lead the way in leveraging and adopting new technologies, tools, techniques, or practices to support and promote the use of ERP systems to extract the maximum...
-
B2B Lead Sales Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Canon Temps pleinPour le département Marketing, nous recherchons un(e) B2B Lead Sales Specialist Vous travaillerez dans un environnement de travail très moderne au sein de l'organisation Canon Benelux, basée à Diegem, et ferez partie du département marketing. Vous travaillerez également en étroite collaboration avec l'équipe chargée des campagnes de vente et de...
-
Service Delivery Coach
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique CARGLASS Temps pleinTravailler chez Carglass, c'est travailler quotidiennement au sein d'une équipe performante, dynamique, fière et enthousiaste. En tant que membre du vaste groupe international Belron, nous nous développons pleinement par le biais d'un réseau solide.Chaque année, avec 750 collaborateurs en Belgique et au Luxembourg, nous aidons plus de clients...
-
IT Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Avanade Temps pleinWe have an interesting opportunity for a Service Delivery Manager with IT/Infrastructure knowledge to join our Delivery Team.As Service Delivery Manager, you'll lead and manage the delivery of multiple projects in your client portfolio. Your technical and service delivery experience make you a trusted partner for our clients. You are aware of everything that...
-
Tech Lead Operational Performance
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Syensqo Temps pleinSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
-
SAP Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Infosys Limited Temps pleinRole – Senior Project ManagerTechnology – SAP Service Delivery ManagerLocation – BelgiumCompensation – Competitive (including bonus)Job DescriptionToday, the corporate landscape is dynamic, and the world ahead is full of possibilities None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment...
-
Strategy Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Proximus Group Temps pleinA job at Proximus? You'll find that everything revolves around the idea 'Think Possible'This means:we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter. You are in n2...
-
Payroll Lead Specialist Belgium
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Alight Temps pleinPayroll Specialist Belgium/Anderlecht Permanent Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." It's why we're so driven to connect passion with purpose. Our team's expertise in human...
-
Head of Service Delivery
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Expleo Temps pleinOverview:**Responsabilités**:- Assurer le Delivery en direct d'un périmètre donné.- Piloter et être garant des performances individuelles de chaque Delivery Manager et de leurs comptes/périmètres respectifs- Assurer la résolution de problèmes que ce soit clients ou employés- Maintenir et veiller à la mise à jour des outils nécessaires au bon...
-
Lead Technical Engineer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Group Temps pleinAbout the position Engineering excellence at AXA Belgium is a transversal team that contributes to the software delivery of the product teams by taking a lead in the technology evolution, standardization of engineering solutions and animation of the software engineering communities. As a Lead Technical Engineer – focus SDLC practice, you watch over the...
-
SAP Service Delivery Manager
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique ITL Belgium Temps pleinJob Description Today, the corporate landscape is dynamic, and the world ahead is full of possibilities None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your...
-
IT Delivery Manager/project
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Salt Temps pleinIT Delivery Manager/Project (Infrastructure) - Banking Client - BrusselsDuration: 1 year contract + extensionHybrid working - 3 days onsite per month, the rest you can work remote.The DC services tribe is looking for a Delivery Manager responsible for the coordination and follow-up of deliveries for the Tribe.The department is on a journey of scaled agile...
-
Lead Technical Engineer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Belgium Temps pleinIn Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients. Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and...
-
Lead Technical Engineer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Belgium Temps pleinIn Belgium, AXA is market leader in non-life insurance. We have more than 3,000 enthusiastic employees whose aim is to move from payer to partner for our 3 million clients. Our employees are our greatest asset. Therefore, a pleasant and modern working atmosphere is crucial to us. Together we seek to foster a diverse and inclusive culture where thoughts and...
-
IT Product Lead
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Temps plein**Le contexte**Nous, l'équipe de vente de P&C Retail, travaillons de manière agile, en encourageant nos collaborateurs à être autonomes et nos équipes à s'auto-organiser. Nous aimons travailler dans des équipes qui sont un bon mélange d'experts techniques et fonctionnels et de spécialistes commerciaux.**Le défi**- Vos responsabilités en tant que...
