IT Administrator Euci 2 Posts

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique European Defense Agency Temps plein

The European Defence Agency (EDA) was established on 12 July 2004, and is governed by Council Decision (CFSP) 2015/1835 defining the statute, seat and operational rules of the European Defence Agency.

The Agency has its headquarters in Brussels.


The main task of EDA is to support the Council and the Member States in their effort to improve the Union's defence capabilities in the field of crisis management and to sustain the Common Security and Defence Policy (CSDP) as it currently stands and as it develops in the future.

The Agency is structured into four directorates.

The Corporate Services Directorate (CSD) and three operational directorates: Industry, Synergies and Enablers (ISE); Capability, Armament & Planning (CAP); Research, Technology and Innovation (RTI).


2. THE AGENCY'S WAY OF WORKING


The Agency is an "outward-facing" organisation, constantly interacting with its shareholders, the participating Member States, as well as with a wide range of stakeholders.

It works in an integrated way, with multi-disciplinary teams representing all of the Agency's functional areas, to realise its objectives.

Its business processes are flexible and oriented towards achieving results.

Staff at all levels need to demonstrate the corresponding qualities of commitment, flexibility, innovation, and team-working; to work effectively with shareholders and stakeholder groups, formal and informal; and to operate without the need for detailed direction.


3. THE CORPORATE SERVICES DIRECTORATE


The Corporate Services Directorate (CSD) provides critical business support to EDA operations by delivering high-quality corporate services under 5 dedicated units, namely: Human Resources; Procurement and Contract Management; Finance; IT and Information Management together with Security and Infrastructure Management.

Additionally, the EDA Legal Team provides legal, data protection and institutional advice and checks to its management relating to the fulfilment of Agency objectives.

The EDA Programme Manager and Corporate Projects Officer provides a leadership role in, and a focal point for, good practice in Project, Programme and Risk Management.

Finally, the Record Manager is responsible for the effective and appropriate management of information produced and/or received by the organisation.


CSD processes are geared towards efficient and optimal use of resources, leveraging good practice and technological solutions while ensuring sound financial management, transparency and accountability; outward focus and commitment to continuous improvement are the hallmarks of CSD.


4. DUTIES
Under the supervision of the Head of IT Unit, the IT Administrator for EU Classified Information (EUCI) will be responsible for/contribute to the following activities:

  • contribute to the defining and refining of the EDA IT architecture;
- support the integration process of software development projects onto the EDA production infrastructure;
- ensure system support from all levels in cooperation with other ICT teams;
- ensure compliance with system SecOps and all operational procedures;
- monitor the system's health and ensure compliance with business continuity and disaster recovery requirements;
- management of inventory of ICT equipment and timely renewal and maintenance;
- support and maintenance of a cloud-based environment (O365, Azure, AWS);
- management of data, servers, device configuration backup, and restore;
- management in planning and monitoring costs, risk and KPIs;
- maintenance of IT operational documentation;
- perform incident and problem management;
- prepare purchase orders and verify invoices;
- software license management;

  • Microsoft Failover clusters;
  • Microsoft Hyper-V platform and virtual servers;
- active Directory services;

  • File & Print services;
  • SharePoint services;
- take on additional tasks as required in the interest of the service.

Duties may evolve according to development of the EDA's structure and activities, and the decisions of EDA management.

5. ELIGIBILITY CRITERIA
- be a national of a Member State participating in the Agency;
- be entitled to his/her full rights as a citizen;
- have fulfilled any obligations imposed on him/her by the laws concerning military service;
- produce the appropriate character references as to his/her suitability for the performance of his/her duties (extract from the "judicial record" or certificate of good conduct will be requested prior to recruitment);
- be physically fit to perform his/her duties;
- have a thorough knowledge (minimum level C1 oral and written) of one of the languages of the participating Member States and a satisfactory knowledge (minimum level B2 oral and written) of another of these languages to the extent necessary to discharge his/her duties;
- have no personal interest (financial, family relationship, or other) which could be in conflict with disinterested discharge of his/her duties within the Agency;
- have a level of ed

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