Quality Insurance Advisor

il y a 2 semaines


Ixelles, Région de Bruxelles, Belgique ARAG SE-BRANCH BELGIUM Temps plein
La fonction de Quality Insurance Advisor fait partie du département "Legal & Compliance" et dépend directement du "Head of Legal & Compliance".

Le département Legal & Compliance est placé sous la direction du CEO d'ARAG et se compose de 4 membres de l'équipe.

**Tâches**:

- assurer le **suivi des plaintes ou retour après refus de couverture** et la communication avec **l'Ombudsman** des Assurances
- effectuer des **contrôles préventifs** sur la qualité de la gestion au sein du département sinistres (rapport mensuel)
- veiller à entretenir un **réseau d'avocats partenaires** de qualité et est chargé des contacts avec ces derniers
- superviser la conformité avec les règles en matière de distribution d'assurances, tant au niveau des contrats, des écrits publicitaires que des opérations

**Profil**
- Master en **droit, **la spécialisation en droit des assurances est un plus
- Francophone avec une excellente connaissance du néerlandais
- Capacité de **communication** et de **gestion des conflits**:

- Bonne capacité **d'analyse**:

- Très bonne **capacité rédactionnelle**:

- Esprit **d'initiative**:

- Capacité **d'organisation**:

- Bonne **gestion des priorités** et **résistance au stress**

**Que vous offre ARAG ?**
- Une position dans le "cœur battant" de notre entreprise avec un impact direct sur la satisfaction du client.
- Une culture d'entreprise participative, où les aspects humains et l'équilibre entre vie professionnelle et vie privée sont considérés comme très importants. Une "politique de travail hybride" offrant la flexibilité nécessaire que l'on est en droit d'attendre d'un employeur moderne.
- Une atmosphère très agréable et familiale.
- Un salaire et des conditions de travail attrayants, assortis d'avantages extra-légaux.

Type d'emploi : Temps Plein

Salaire : 3.500,00€ à 3.800,00€ par mois

Lieu du poste : Télétravail hybride (1050 BRUXELLES)
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