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Network Infrastructure Specialist
il y a 1 semaine
What will you be bringing to the team?
- Provide technical guidance to subordinate technicians.
- Support the planning and management of Service Operations and Support Branch resources to meet SLA targets and additional commitments to projects.
- Act as POC for coordination of Service Interruptions with Enterprise Service Operations Centre.
- Manage local projects in the delivery of assigned services.
- Assist in the execution of the Communications and Information System budget for local services.
- Provide technical guidance Briefings to Chain of Command.
- Provide local crypto and network topology advice to Service Lines as required.
- Provide local radio and telephone system maintenance guidance and advice.
- Escalation of incidents to nexttier support.
- Contribute to incident, change, configuration and asset management processes through ITSM toolkit.
- Liaise with highertier support for projects, maintenance and procedures.
Requirements:
What do you need to succeed in this position?
- Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post related experience
- Or with technician degree and at least 6 years of extensive and progressive expertise in duties related to the function of this post
- Sound knowledge of ITIL processes, with proven experience in at least one of the processes, along with ITIL Foundation Certification.
- Working knowledge of fibre optic and copper cable installation, testing and techniques.
- Working knowledge of secure network topology, LAN and WAN systems.
- Working knowledge of legacy VHF radio technology, TDM Voice networks and VoIP deployment.
- Working knowledge of TCP/IP and standard networking and communication protocols.
- Knowledge and experience leading technical teams.
- Prince 2 Practitioner and/or CISCO Network Entry Technician certification is considered a plus
- Fluency in English
At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics.
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