Vtc Technician

il y a 1 semaine


Mons, Wallonie, Belgique Enterpryze Consulting Ltd. Temps plein
**VTC Technician

-
Working Location:Mons, Belgium**-
Security Clearance: NATO Secret**-
Language:High proficiency level in English language

**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience: - Certified Video Engineer, e.g. Poly Certified Video Engineer or CISCO Certified Network Associate Video (CCNA Video) or equivalent industry certification

  • Very good working experience of/with protocols: H.323, SIP, SIPoTLS, HTTP, HTTPs, SSH, Telnet, DNS, SMTP, API, NTP, SNMP
  • Good knowledge about Microsoft AD, Exchange
  • Good knowledge about PKI
  • Good knowledge of virtualized infrastructure environments including vSphere software
  • Good knowledge about Routed Network Environments and Switching Network Environments
  • Experience in documentation of solutions, maintaining user / administration guides and stepbystep instructions
  • Practical experience in the use of modern concepts and accepted industry standards for configuration management
  • Expected practical expertise:
ü worked in a network operation center or service desk function with customers and user contact

ü worked in network environment areas with Video and Voice infrastructure

Desirable Qualifications/Experience:

  • Very good knowledge on Poly and Cisco video infrastructure
  • Familiar with a multinational work environment
  • Industry Certification from Cisco: CCNA
  • Collaboration
  • Industry Certification from VMware: Hyperconverged Infrastructure
  • Industry Certification from Cisco: CCNA
  • Good knowledge on common monitoring solutions, e.g. nGeniusOne, CA Spectrum

DUTIES/ROLE:

  • Provide 2nd level incident support for static and deployable VTC infrastructure through ITSM ticketing system
  • Work on work order requests
  • Be prepared to do oncall support during out of business hours on a rotation basis
  • Be prepared to work outside of business hours if required
  • Ensure that on VTC elements, routine maintenance is performed
  • Performs VTC infrastructures configuration and maintenance activities for all NATO exercises and missions under L3 support guidance
  • Travel may be required
  • Any other duties required

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