EUC Deskside Support Lead
il y a 1 semaine
Responsibilities and Duties
- IT Inventory management of Organization assets at Client location and annual reconciliation.
- Accountable for maintaining and executing a well-developed End User technology upgrade plan to support the organizations capacity, performance, and availability requirements.
- Act as an escalation point for all end User related issues and ensures resolution in an appropriate and timely manner to meet agreed SLA expectations.
- Manage operational processes (Service Desk, VIP Support, Regional Support, and User Desk provisioning) to meet organization's SLA requirements.
- Manage End User Technology upgrades as required.
- Drive improvements in the existing processes and develop new ones.
- Governance for Incident at User Desk Management.
- Facilitate effective engagement of the End User Services team with other groups, focusing on End User Infrastructure delivery.
- Lead continuous review and improvement processes across all elements of the End User Services team.
- Identify and address capability gaps to support the organization's outcomes within the End User Services team.
- Inspire and develop team members, proactively share experience, knowledge, and ideas.
- BA/BS in Business Administration, Finance, Computer Science, or equivalent education and/or experience.
- Proficiency in analytical, organizational, project management, interpersonal, and communication skills.
- Minimum 8 years of experience required.
- 5-6 years of experience in team leadership for end user support.
- Proficient in generating reports related to incidents, service requests, and compliance.
- Ability to perform detail-oriented business and technical analysis, refine, and document requirements for technically oriented projects.
- Excellent multitasking and innovative problem-solving skills.
- Knowledge of Service Management.
- ITIL Certification Mandatory.
-
Operations Lead Vilvoorde
il y a 1 semaine
Vilvoorde, Flandre, Belgique DPD Temps pleinOperations Lead Vilvoorde (7-15)Doelstelling van de functie?Verantwoordelijk voor het realiseren van dagelijkse objectieven, door het uitvoeren en aansturen van een deel van het proces van afhaling tot en met belevering, binnen een depot. Er zijn diverse deelprocessen, waarvan elke OPS lead meerdere processen beheerst, teneinde de opvolging steeds te...
-
Operations Lead
il y a 1 semaine
Vilvoorde, Flandre, Belgique DPD Temps plein**Operations Lead Vilvoorde (6u-14u)**- Doelstelling van de functie?_Je bent verantwoordelijk voor het realiseren van dagelijkse objectieven, door het uitvoeren en aansturen van een deel van het proces van afhaling tot en met belevering, binnen een depot. Er zijn diverse deelprocessen, waarvan elke OPS Lead meerdere processen beheerst, om op deze manier de...
-
Operations Lead
il y a 1 semaine
Vilvoorde, Flandre, Belgique DPD Temps plein_**Doelstelling van de functie?**_Je bent verantwoordelijk voor het realiseren van dagelijkse objectieven, door het uitvoeren en aansturen van een deel van het proces van afhaling tot en met belevering, binnen een depot. Er zijn diverse deelprocessen, waarvan elke OPS Lead meerdere processen beheerst, om op deze manier de opvolging steeds te verzekeren. Je...
-
Life Ops Team Leader
il y a 1 semaine
Vilvoorde, Flandre, Belgique Axis Group Temps pleinTeam Leader Job DescriptionYou are the person in charge of a team that needs significant development and change management.You will play a crucial role in the company's business, influenced by corporate priorities and regulatory requirements.Your responsibilities include being present on the work floor and leading continuous improvement projects.You will...
-
Teamleader Customer Support
il y a 1 semaine
Vilvoorde, Flandre, Belgique Accent Temps pleinOnze klant een stabiele speler actief in de beheer van de vloot van grotere bedrijven. Ze zijn een externe fleet partner. Je kan ze makkelijk bereiken met het openbaar vervoer.**Functiebeschrijving**Voor de vacature van Teamleader Customer Support krijg je volgend pakket voor jouw rekening: Als Customer Care Manager word je gedreven door kwaliteit dus je...
-
Customer Service Team Lead
il y a 1 semaine
Vilvoorde, Flandre, Belgique Air Products SANV (BE) Temps pleinAt Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the...
-
Sales Support IT Oplossingen Administratie en
il y a 1 semaine
Vilvoorde, Flandre, Belgique EXPERT CENTRE VLAANDEREN NOORD Temps pleinFunctieomschrijvingVoor een internationaal technologiebedrijf gespecialiseerd in oplossingen voor digitale kantooromgevingen zoals documentmanagement, IT- en communicatiediensten, printing en outsourcingsdiensten kijken wij uit naar een Sales Support Officer.Dit bedrijf is een top employer en een primair merk. Ze staan bekend om hun diverse opleidingen en...
-
Team Lead Rail Cranes, Switch Logistics, Rerailing
il y a 1 semaine
Vilvoorde, Flandre, Belgique Infrabel Temps plein**LE TRAVAIL**:En tant que Team Lead Rail Cranes, Switch Logistics, Rerailing & Dispatch, vous jouerez un rôle essentiel dans la coordination et la gestion des opérations et interventions liées aux grues ferroviaires, à la livraison et la pose des aiguillages préfabriqués, aux travaux de relevage et au dispatching. Vous serez responsable de...
-
Omni Marketing Manager Benelux
il y a 1 semaine
Vilvoorde, Flandre, Belgique C&A Temps plein"We build on traditions as long as they don't stop us from growing. Therefore, we continuously reflect our actions and strive for improvement. This is the only way we can live up to our own standards to reinvent the fashion business in a sustainable way."_We are looking for an Omni Marketing Manager with at least 1-3 years of professional experience to...
-
Internal Technical Support Officer
il y a 1 mois
Vilvoorde, Flandre, Belgique AkzoNobel Temps pleinWe supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on...
-
Internal Technical Support Officer
il y a 1 semaine
Vilvoorde, Flandre, Belgique AkzoNobel Temps pleinWe supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on...
-
Internal Technical Support Officer
il y a 3 semaines
Vilvoorde, Flandre, Belgique AkzoNobel Temps pleinWe supply the sustainable and innovative paints and coatings that our customers, communities – and the environment – are increasingly relying on. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We're active in more than 150 countries and have set our sights on...
-
Logistics Procurement Analyst
il y a 1 semaine
Vilvoorde, Flandre, Belgique Intelect Temps pleinAs a Logistics Procurement Analyst, you are responsible for the support of the procurement. You support the Buyer with procurement of freight. You are responsible for bidding, sourcing and cost management. You analyze service provider selection criteria and draw up action plans to optimize the cooperation. You verify whether the contracts are legal and you...
-
Interim Global Talent Manager
il y a 1 semaine
Vilvoorde, Flandre, Belgique PB Leiner Temps pleinCompany DescriptionAs Global Talent Lead, you lead PB Leiner's talent management agenda in line with our HR strategic positioning:Operate as a strategic business partner accompanying the business to realize its strategic ambitions Ensure the right HR solutions are provided enabling the growth of our business and our people Drive HR operational excellence ...
-
Sso Study Start-up Manager
il y a 1 semaine
Vilvoorde, Flandre, Belgique Novartis Temps plein100,000+ That's how many patients participate in our clinical trials at any given time. GCO is Novartis' powerhouse of Global Clinical Operations, redesigned to enable faster trial recruitment and enhanced trial delivery resulting in more timely access for patients to potential novel treatments. Every day, we are the link between science and medicine -...
-
People & Culture Officer (m/f/d)
il y a 1 semaine
Vilvoorde, Flandre, Belgique C & A Temps pleinThe future looks like youThe People & Culture team is committed to enhance C&A's growth and performance while living our values. We enable the organization to lead and transform the business through people and foster a workplace where everyone can become their best self. The People & Culture (P&C) Officer serves as a key support in the administration and...
-
Technical Field Support
il y a 3 semaines
Vilvoorde, Flandre, Belgique AkzoNobel Temps pleinA propos d'AkzoNobelDepuis 1792, nous fournissons des peintures et revêtements innovants qui ont vocation à mettre de la couleur dans la vie des gens et à protéger ce qui compte le plus pour eux. Notre portefeuille de marques internationales, notamment Dulux, International, Sikkens et Interpon, a la confiance de nos clients à travers le monde. Nous...
-
Technical Field Support
Il y a 2 mois
Vilvoorde, Flandre, Belgique AkzoNobel Temps pleinA propos d'AkzoNobelDepuis 1792, nous fournissons des peintures et revêtements innovants qui ont vocation à mettre de la couleur dans la vie des gens et à protéger ce qui compte le plus pour eux. Notre portefeuille de marques internationales, notamment Dulux, International, Sikkens et Interpon, a la confiance de nos clients à travers le monde. Nous...
-
Global Talent Manager
il y a 1 semaine
Vilvoorde, Flandre, Belgique Hudson Benelux Temps pleinFunctionTo further support the implementation of their Talent strategy and learning culture, PB Leiner, located in Vilvoorde, is hiring a Global Talent Manager, an inspiring strategic thinker with a hands-on personality.As an individual contributor, reporting into the Group Talent Manager you take on an active role in supporting the global businesses and...
-
R&d Technician Dairy Products New
il y a 1 semaine
Vilvoorde, Flandre, Belgique Oxford Global Resources Temps pleinLocation:Vilvoorde Contact:Thomas De Naegel Job type:Contract Contact phone: Industry:Food and BeveragesJob descriptionResponsibilities Partner with project leaders to fulfill customer requirements. Deliver technical solutions, maintaining a strong presence in the pilot plant alongside the operator.Profile Bachelor's degree in a related field or equivalent...