Emplois actuels liés à Service Design, - Bruxelles, Région de Bruxelles - Interxion
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UX / Service Designer
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UX / Service Designer
Il y a 2 mois
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UX / Service Designer
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Project Leader
Il y a 3 mois
Bruxelles Ixelles, Belgique Shake Design & Build Temps pleinAt SHAKE Design&Build we’re passionate about workplace design. We design and build the workplace of the future focused on user experience and wellbeing. We aim to be outstanding in our design as well as our service towards our clients. **We offer you**: - the chance to work on the most challenging and amazing workplace projects - lots of variety within...
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Cad Expert
Il y a 3 mois
Bruxelles Ixelles, Belgique Shake Design & Build Temps pleinAt SHAKE Design&Build we’re passionate about workplace design. We design and build the workplace of the future focused on user experience and wellbeing. We aim to be outstanding in our design as well as our service towards our clients. **We offer you**: - the chance to work on the most challenging and amazing workplace projects - a very good...
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Innova - UX Designer
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UX Designer
Il y a 3 mois
Bruxelles, Belgique Smals Temps pleinChez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée...
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UX Designer
Il y a 3 mois
Bruxelles, Belgique Smals Temps pleinChez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée...
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UX Designer
Il y a 4 mois
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UX Designer
Il y a 3 mois
Bruxelles, Belgique Smals Temps pleinMeer dan 2000 professionals omarmen bij Smals elke dag de toekomst door zich in te zetten voor ICT for Society. Hoogtechnologische ICT-systemen zorgen voor meer efficiëntie in de belangrijke sociale verantwoordelijkheidsdomeinen van onze klanten zoals werk, gezin en gezondheid. Het eHealthplatform, een beveiligd uitwisselingsplatform voor medische...
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UX/UI Designer
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Smals - UX Designer - Researcher
Il y a 2 mois
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UX/UI designer Nieuw
Il y a 4 mois
Bruxelles, Belgique Smals Temps pleinUw rol Als UX Designer-Researcher ontwerp je gebruiksvriendelijke interfaces en verbeter je voortdurend de gebruikerservaring van onze toepassingen en websites. Concreet neem je deel aan de behoefteanalyse en zorg je ervoor dat je de gebruikers en hun omgeving kent om de vereisten van de toepassingen zo goed mogelijk te bepalen. Je bepaalt en plant de...
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Senior UI/UX Designer
Il y a 2 mois
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Key Account Manager
Il y a 3 mois
Bruxelles Ixelles, Belgique Shake Design & Build Temps pleinAt SHAKE Design&Build we create spaces for people to be, do and feel their best. We aim to be outstanding in our design as well as our service towards our clients. We offer you - the chance to work with the most amazing network and clients - lots of variety within your job - a very good compensation - a super motivated team that supports each other all the...
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Software Designer W/m
Il y a 4 mois
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Software Designer W/m
Il y a 4 mois
Bruxelles Ixelles, Belgique Médiane Benelux Temps pleinWhat if you embarked on new technologies? A subsidiary of the ICE industrial group, Mediane Systeme is an innovative engineering company specializing in electronics, embedded systems and industrial IT. Médiane Système has built its identity on a high level of technical expertise by offering its customers support services through its R&D (DRD) and...
Service Design,
Il y a 3 mois
Your role
The Service Design, Service transition and Service Delivery Manager oversees the design, integration, deployment and guides customers in formulating requirements, advises alternative approaches, and conducts feasibility and ROI assessments. The Service Design Manager is responsible for staff planning and adjust staff size and skill mix accordingly to achieve OLA's and maintain financial objectives for the Service Design function. This person is accountable for providing an accurate costing for the proposed designs.
This person will lead and oversee the planning and effective execution of all standard and non-standard service transitions in accordance with contractual agreements and implementation timelines. It manages the Transition team and has the end responsibility for the deployment of project resources over implementation lifecycle. It also oversees resolutions of project implementation issues. Furthermore, this person is accountable for the end-to-end holistic delivery of the contractually agreed Operational Service for Key / Strategic (International) customers, managing the customer interface on all operational elements of the contract(s) across internal functions, processes and people.
The ultimate goal is to ensure delivery of excellent customer experience and SLA performance and to build stronger relationships, increasing each party's understanding of the other and to continuously improve the customers' operational experience.
What you'll need
Bachelor level (e.g. Degree in science, engineering or related discipline or equivalent) Minimum 5+ years of experience in a customer service environment in a service company, preferably a utility, datacenter, IT or telecommunications company. Management experience of 3-4 years Experience with Service Management, preferably of more complex international customers PM Certified ITIL qualifications and experience are preferred. Fluent in Dutch and Fluent in English (B2 level)A bit about us
Interxion: A Digital Realty Company, is a leading provider of carrier and cloud-neutral data centre services across EMEA. With more than 700 connectivity providers in over 100 data centres across 13 European countries, we are at the heart of the internet – powering finance, communication, healthcare, creativity, entertainment, life. As part of Digital Realty, our customers now have access to 49 metros across six continents. We've 2,800+ colleagues around the world who work together, come up with life-changing solutions and create connections that matter every day.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.
