Business Analyst
il y a 1 semaine
Supply Chain at Telenet
Our vision
"We sustainably enable society to enjoy our products & create partnerships, for a better quality of life."
- Sustainably = We help our customers to make sustainable choices.
- Enable = We service.
- Society = We service our customers, as well those who are not (by caring for our planet).
- Enjoy our products = When the customer wants it, where they want it.
- Partnerships = We are a trusted partner of our customer & ecosystem of organizations.
- For a better quality of life = We improve the quality of life, not only when our customers are connected & experiencing our products, but also when they're not (by caring for our planet).
Business Analyst - Supply Chain Center of Excellence (COE)
As a Business Analyst at our supply chain organization, you have direct and indirect impact on the efficiency, effectiveness and innovation/expansion of the company.
You will be part of the Supply Chain Center of Excellence, which is the bridge between business and IT to support and improve systems and processes for our Supply Chain colleagues.
Your Responsibilities
Systems and processes are in place to help us all in our day-2-day job.
Therefore, it's important that they work properly and know a continuous improvement flow so that they become better in supporting us.
This is where you come in.- You are the one having a clear view on existing and future challenges/questions/incidents or business needs. Both in production support and on projects. You put these insights to use by analyzing and designing insights/concepts and solutions that meet the business needs. You guard the quality of our requirements, the quality of the delivered solution and follow up on the release management process for supply chain in close collaboration with the IT Change Manager. It goes without saying that no solution is ready to go without proper testing in which you also play a crucial role.
- Given the frequency of releases, IT foresees to implement test automation for regression testing. You will play a crucial role in facilitating IT in gathering input for them and guard the quality of their deliverable for supply chain.
- Monitoring, KPI reporting and executing on system cleanup activities, guard data maturity, system enhancement, usage and performance gets you going.
- You deliver first line support to your very own supply chain colleagues when they experience issues in our systems or processes. To make this happen you will collaborate closely with all parties involved to get solutions for incidents and problems. You take ownership to come to these solutions and ensure an endtoend followup until the issue is solved all the way down to the root cause. Don't forget, in the meantime you keep a close and transparent communication going to keep everyone in the loop.
What we have to offer
You will be joining a company that invests fully in you, adapting your work environment optimally to what you need.
This will allow you to develop while taking care of your work-life balance. What else will we throw into the fray?- You are given every opportunity to further develop your expertise. We stimulate your personal growth with internal mobility opportunities and extensive learning possibilities, but we also give you the chance to press the pause button after a while or to go in a completely different direction.
- A varied job in which you produce tangible results and make your mark.
- A competitive gross monthly salary that we complement with a host of fringe benefits (meal vouchers, cell phone, option for a car, hospitalization insurance, telephone subscription, discounts on Telenet products, working from home up to 3 days a week,...).
- The fine company of colleagues who are as passionate as you.
What are the requirements we see in this crucial story?
- Strong analytical skills. with a problemsolving approach.
- Able to convert theoretical knowledge into practice based on business analyses.
- Proactive mindset as a true problem solver who thinks in opportunities rather than problems.
- Thrive when you can take up ownership.
- Technical (or IT) affinity and experience.
- Master's, Bachelor's or Engineering degree.
- 5 years of relevant experience as a Business analyst and/or in a supply chain environment
NL
- ENG
- Experience in first level support is a plus
- Experience with Oracle Cloud is a plus
- Knowledge of the telecoms sector and experience with an agile working environment are a plus
- Team player
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