Investigator Site Services Assistant
il y a 2 semaines
Acts as the point of contact for sites and monitors through email or phone, monitors, tracks, manages, and ensures resolution of all complaints, discrepancies, concerns, and escalates to management/appropriate department to ensure satisfaction of internal and external customers. Ensures that the sites are communicated to regarding aspects of the protocol (following the study flow sheet) relating to the department. Provides guidance on pre-analytical aspects of the study to ensure smooth flow of data to and from the site.
• Triages calls where necessary to appropriate individual/departments and follow through to resolution. Continually reviews exceptions to resolve so that the data is cleaned within the agreed timelines.
• Resolves queries so that efficient and timely sample analysis is undertaken by the laboratory, so report turnaround time is met.
• Notifies the sites and all necessary contacts via telephone/email of all relevant critical/voice alert values/ study specific requirements.
• Monitors and escalates site issues through the appropriate departments/people project management to resolve and report as soon as possible. Ensures that all site issues are communicated and followed up to resolution, primarily to site and monitor. Reviews site performance metrics to educate where needed or to report back to monitor or sponsor.
• Follows the specifications and scope of work to evaluate requests for any additional test(s) (test performed in protocol) to be added to a sample. Evaluates the request for out of protocol testing following Scope of work for study. Facilitates requests to the appropriate person. Informs the investigator site of the results or reasoning not to proceed.
• Coordinates and resolves issues with samples and requisition forms at time of accessioning to have the samples and visit details in the database and reported as soon as possible.
• Amends patient information supplied by sponsors, project managers or investigator site into site database.
• Attends study meetings to discuss risk assessment for our department and or overall business concerns and reports back to the team about requirements.
• Works with study PM team on the creation of the requisition forms to ensure visit and study collection requirements are captured.
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Investigator Site Services Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinResponsibilities may include but are not limited to, provides support to most business units within the organization. Works closely with investigator sites regarding data discrepancies and or general study questions. Supports the overall performance, education, and escalation of study questions or data discrepancies of the sites on a study level. To help...
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Senior Investigator Services Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinTriages calls where necessary to appropriate individual/departments and follow through to resolution. Continually reviews exceptions to resolve so that the data is cleaned within the agreed timelines. Resolves queries so that efficient and timely sample analysis is undertaken by the laboratory, so report turnaround time is met. Provides training to new staff...
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Investigator Services Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
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Investigator Services Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
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Investigator Svcs Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
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Investigator Svcs Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
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Senior Investigator
il y a 2 semaines
Zaventem, Flandre, Belgique Carrefour Temps pleinSi vous êtes embauché chez Carrefour Belgique, vous deviendrez membre d'une équipe exceptionnelle de plus de collègues motivés. Chaque jour, que ce soit d'un magasin ou du siège à Zaventem, nous mettons tout en œuvre pour satisfaire nos clients.Carrefour Belgique est une société innovante et un des leaders dans le retail. En Belgique, nous...
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Sr Site Activation Coordinator
il y a 2 semaines
Zaventem, Flandre, Belgique IQVIA Temps pleinJob OverviewUnder general supervision, perform tasks at a country/region level associated with site activation activities in accordance with applicable local and/or international regulations, standard operating procedures (SOPs), project requirements and contractual/budgetary guidelines. May also include feasibility or maintenance activities.Essential...
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Assistant(E) Service
il y a 2 semaines
Zaventem, Flandre, Belgique Xylem Temps pleinDans un monde où les **défis énergétiques **et la **pression sur les ressources **naturelles ne cessent de croître, Xylem, acteur mondial des technologies de l'eau, propose des **équipements** et des **solutions d'aide à la décision innovants **pour aider les **collectivités**, et les **acteurs du bâtiment**, de **l'industrie** et de...
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Site Coordinator
il y a 2 semaines
Zaventem, Flandre, Belgique ISS Facility Services Temps plein**Introduction**:Cherchez-vous un poste de coordination dans les services généraux ? Avez-vous un intérêt pour la technique et le nettoyage ? Prêt(e) à relever un défi au sein d'une grande entreprise multinationale et doté(e) d'une capacité à résoudre des problèmes ? Alors, vous êtes le coordinateur de site que nous recherchons Notre client,...
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Site Activation Coordinator
il y a 2 semaines
Zaventem, Flandre, Belgique IQVIA Temps pleinJoin us in our amazing journey:Fantastic opportunity to embed yourself in our global clinical operations team working as Site Activation Coordinator where you are going to be in charge of manage and lead activities associated with _Feasibility and/or Site Identification for regional and/or country projects and/or programs.__ Your responsibilities might...
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Site Coordinator Zaventem
il y a 2 semaines
Zaventem, Flandre, Belgique ISS Facility Services Temps plein**Intro**:Cherchez-vous un poste de coordination dans les services généraux ? Avez-vous un intérêt pour la technique? Prêt(e) à relever un défi au sein d'une grande entreprise multinationale et doté(e) d'une capacité à résoudre des problèmes ? Alors, vous êtes le coordinateur de site que nous recherchons Notre client, IKEA, fait appel à ISS...
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Project Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...
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Labs Site Services Team Leader tracking and Shipping
il y a 2 semaines
Zaventem, Flandre, Belgique Thermo Fisher Scientific Temps pleinResponsibilities:Global oversight of Tracking Team and Shipping Assistants.Evaluates Performance and identifies and corrects performance problems. Point of escalation for calls related to logístical issues.Ensures efficient and effective operations of the department and is responsible for quality within the section. Supervises and participates in the daily...
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Destination Services Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Altair Global Temps plein***: The Destination Services Assistant (Associate) is responsible for all administrative activities supporting the team of consultants and the director in order to provide the optimal customer client, and supplier partner experience.POSITION RESPONSIBILITIES: Collaborate with the Destination Service teams in delivering the services outlined in the client's...
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Sales Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een full time Sales Assistant voor een dynamisch bedrijf gelegen te Zaventem.Robert Half is momenteel op zoek naar een full time Sales Assistant voor een dynamisch bedrijf gelegen te Zaventem.Onze klant is actief in de Technologische Sector.De verantwoordelijkheden voor deze functie als Sales Assistant zijn:- Je stelt...
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Emploi Assistant Achat
il y a 2 semaines
Zaventem, Flandre, Belgique SB Recruitment and Services Temps pleinNotre client, un groupe international renommé dans le secteur du retail de luxe, recherche un Assistant Achat pour son département "Parfum & Cosmétiques". Basé à Zaventem, le siège central offre un environnement dynamique et stimulant.**Votre défi**- En tant qu'Assistant Achat, vous serez responsable de diverses tâches essentielles au bon...
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Assistant de Gestion
il y a 2 semaines
Zaventem, Flandre, Belgique Unique Temps plein**Description**:Tu souhaites faire partie d'une grande entreprise internationale qui a un impact important sur le monde ?Tu viens d'obtenir ton diplôme ou tu as une première expérience en tant qu'assistant de direction dans une grande structure ?Tu souhaites lancer ta carrière ?**Alors ne manque pas de postuler à cette offre d'emploi **- Nous...
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Data Entry Assistant
il y a 2 semaines
Zaventem, Flandre, Belgique Robert Half Belgium Temps pleinRobert Half is currently looking for a Data Entry Assistant (M/F/x) for a company located in Zaventem.Robert Half is currently looking for a Data Entry Assistant (M/F/x) for a company located in Zaventem.Our client is active in the medical sector. It concerns a project for 6 months.The responsibilities for this function as Data Entry Assistant are:You track...
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Psychologist/psychiatrist Rater for Clinical Trial
il y a 2 semaines
Zaventem, Flandre, Belgique IQVIA Temps pleinWe are looking for a Psychologist/Psychiatrist to work as a Rater to support the Clinical Trial team in conducting a clinical study in the field of Schizophrenia.This freelance role with variable hours will support the site in Duffel. Start is immediate with a duration of months.Responsibilities will include: Attending, completing and qualifying for...
