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Il y a 4 mois
- As a Senior Bodyshop Technician, you will carry out a wide range of technical vehicle repairs, predominantly without supervision, as well as focusing on the continuous development of your technical skills. We've created one of the most innovative vehicles ever made, and you will help ensure an equally innovative service to customers.
You should have a passion for the brand and the ability to build on your technical skill set and thrive in a team environment.
What You'll Do- Demonstrate complete ownership of the repair from intake until the vehicle is returned to the customer by understanding all Tesla vehicle systems and subsystems, and being able to perform all repairs and maintenance on all types of Tesla vehicles
- Inspect vehicles prior to customer delivery to the internal approved standard and operate a variety of tools, working with Tesla specific software and vehicle diagnostic tools
- Collaborate with fellow senior technicians and lead technicians, carrying out more advanced tasks as part of your development, continuously learning and developing your knowledge and skills
- Coach and assist associate level Bodyshop technicians in their work
- Act on escalations and collaborating with more senior technicians if further escalation is required for complex issues
- Work across local and international teams, engaging with other technicians, service center staff and engineering to solve problems and establish best practice and support other internal departments and management teams as required
- Follow all Tesla specified repair guidelines to the accepted quality levels, maintaining a high level of quality assurance in all works and always following safety instructions
- Complete accurate technical write ups and administration, ensuring all internal systems are up to date and ensure a high standard of documentation of work performed
- When required, meet the customer in a mobile service vehicle and carry out repairs, ensuring an excellent mobile service experience by going the extra mile
- Good communication: you are an extraordinary team player, can follow oral and written instructions with attention to detail and provide leadership and instructions to teammates showcasing excellence within the refinish process
- Technical qualification: you have an educational background in a mechanical or electricalrelated discipline and significant technical work experience from automotive industry or a related industry (e.g., Aeronautics, Engines, Electrical, Marine, Aviation, other mechanics, or industrial mechanic etc.)
- Customer management: you are great with people Our customer's satisfaction is key and you are expected to communicate with them and answer questions about the repair order whenever needed
- Adaptability: you are a fast learner and highly adaptable to working in an everchanging environment
- Problemsolving: you are wellorganized and able to think ahead with solutions to challenges, being able to effectively handle multiple priorities, organize workload, and meet deadlines
- Leadership: you are able to develop and mentor more junior employees in your field
- Mobility: you have a valid driving license and maintain a clear driving record
- Motivation: you are highly motivated to deliver Tesla's mission
- Fluency: you are fluent in Dutch or French, and have good English knowledge
