Digital Business Analyst

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique Bonapolia Temps plein
We're seeking
a Junior Digital Business Analyst to join our forward-thinking team.

In this role, you'll be at the intersection of sales and technology, facilitating the digital transformation of our services and enhancing customer engagement through our digital channels.


Responsibilities:

  • Propel the digitization of banking services within your region as a pivotal advisor and implementer.
  • Engage closely with our sales teams, bolstering their digital prowess and fostering client adoption of digital platforms.
  • Undertake the pivotal reporting of digitization progress to both local and central management, shaping the future of digital banking.
  • Advocate and enhance our suite of digital products, from Easy Banking to EBW, in tandem with crossfunctional teams.
  • Spearhead customer feedback integration, providing technical guidance for complex digital service activations.

Requirements:

  • Educational Background: Master's or Bachelor's degree in a related field, preferably with banking sector experience.
  • Linguistic Proficiency: Nativelevel Dutch, fluent French, and English are prerequisites for effective communication in our diverse work environment.
  • Technical Savvy: A robust understanding of digital banking channels and the technical nuances of echannel client onboarding.
  • Professional Expertise: A minimum of 6 years in a role that demonstrates strong business acumen, ideally in digital banking or related financial services.
  • Travel: Willingness to travel within the Brussels and Vlaams-Brabant regions to stay connected with local business zones.

Soft skills:

  • Analytical mind conceptual thinking
  • Negotiation and persuasion skills
  • Excellent communication skills (both verbal and written)
  • Selfstarter and work independently
  • Problemsolver
  • Qualityminded and eye for detail
  • Goaloriented
  • Open to change
  • Eager to understand the strategy behind business requirements and provide recommendations

Work Environment:

  • After a comprehensive initial training period, enjoy the flexibility of up to 40% telework.

Location:
Brussels, with regular travel within the Vlaams-Brabant region.
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