Greeter Knokke

il y a 2 semaines

KnokkeHeist, Flandre, Belgique Hermès Benelux Temps plein
Mission Générale


The Greeter is the customer's first point of contact in the store and sets the tone for the customer's experience during their journey with us.


As a Greeter, your role is fundamental to start building a strong relationship with the customer by making sure each client is acknowledged properly and feel comfortable when entering our stores.

Principales activités

  • Be the client's first impression of Hermès & convey warmth, courtesy, elegance and simplicity at all times
  • Greet and welcome clients as they enter and leave the store
  • Manage traffic inside & outside the store by knowing at any time which team members are available, greeting clients, determining their needs, and escorting them to the appropriate sales associate (match to traffic)
  • Use the proper instore tools, both material & digital, to respond to clients and manage appointments
  • Maintain the welcoming area (inside and outside) in clean and tidy condition
  • Work in collaboration with the security team to ensure safety of clients and staff
  • Experience in a customerfacing retail environment preferably dealing with a diverse clientele
  • Strong interpersonal skills,
  • Exquisite sense of hospitality
  • Smiling, open, friendly
  • Maintains an overview on the organization and keeps calm in hectic situations
  • Diplomatic and solutionoriented
  • A real sense of empathy for different types of customers and situations
  • Presents perfectly (grooming)
  • Fluent Dutch and English. French is a plus
About the Hermès Group

Hermès Benelux & Nordics is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Its region is a
geographical and cultural mosaic, operating 8 stores in beautiful cities such as Brussels, Knokke, Amsterdam, Copenhagen, Luxembourg, Stockholm and Oslo.

  • Contract type:
Temporary position

  • Country:
Belgium

  • City:
Knokke

  • Job:
Retail

  • Experience:
0-3 years

  • Company:
Hermès Benelux

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